Onboarding Coordinator

Woda Cooper•Columbus, OH

50d•Onsite

About The Position

The Onboarding Coordinator is responsible for organizing, streamlining, and overseeing the onboarding process for all new hires company wide. Onboarding Coordinator responsibilities include communicating company policies and procedures to new hires before and on their start date, gathering necessary paperwork, and scheduling first days with supervisors. Ultimately, the Onboarding Coordinator will organize and facilitate our company’s onboarding procedures for new hires and create an engaging new hire experience.

Requirements

Excellent organizational skills and attention to detail.
Strong public speaking skills.
Ability to remain flexible and efficient in a fast-paced environment.
An ability to handle sensitive and confidential information.
Bachelor's degree in Human Resources, Communication, Business, or related field is preferred, or relevant experience.
Proven work experience in customer service-related fields.
Hands-on experience with Human Resources Information Systems (HRIS).
Must possess a valid driver’s license and insurance.
Travel with notice required.
Must be able to safely lift up to 20 pounds.

Nice To Haves

Preferred experience with Paycom

Responsibilities

Partner with Talent Acquisition to initiate background checks immediately after offer acceptance. Provide clear guidance to applicants on completing checks and drug tests, emphasizing timelines and next steps.
Serve as a trusted resource for new hires by explaining processes, answering questions, and ensuring they feel informed and confident throughout pre-employment steps.
Regularly update supervisors on onboarding progress, potential delays, and estimated start dates to maintain transparency and alignment.
Confirm, adjust, or rescind start dates through FreshService by noon on the Friday before scheduled Monday start dates.
Craft engaging pre-start communications that include company information, dress code, parking details, Motor Vehicle Authorization, and first-day schedules. Ensure these messages reflect our culture and excitement for their arrival.
Work closely with IT, HR, managers, and other stakeholders to guarantee equipment readiness and a smooth onboarding experience.
Continuously identify opportunities to improve processes and elevate the new hire experience, ensuring it is positive, inclusive, and engaging.
Personally greet new employees, provide an office tour, and create a warm, inviting atmosphere that sets the tone for their journey.
Deliver an interactive and engaging orientation presentation for Columbus Office new hires, incorporating videos and activities that showcase our culture and values.
Create manager checklists and practical onboarding resources to help field leaders successfully integrate new hires and foster engagement from day one.
Partner with the Education Manager to ensure consistent and effective onboarding for field employees.
Help new hires with initial tasks such as downloading programs, activating accounts, and connecting with the right resources.
Manage I-9 compliance, including printing, organizing, and storing physical documents. Process new hires in Paycom, ensuring accurate personal, job, and tax information.
Perform additional tasks assigned.