Coordinator, Logistics (Temporary)

NEW ERA CAP LLC•Buffalo, NY

10d•$20 - $25•Onsite

About The Position

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products. Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand. Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store. Apply to join New Era's team! The role of the Coordinator, Logistics (Temporary) is to be the hands-on primary point of contact between New Era Cap and our third-party distribution partners. This role is responsible for supporting the seamless transition of inbound and outbound transportation between New Era Cap, the 3PL distribution network, freight forwarders, and end customers. This position’s primary role is to oversee, monitor, support, and report on daily logistics activity within multiple facilities and proactively engage all necessary parties to ensure on-time customer deliveries. This is a six-month temporary position with the following hours: working on-site at HQ Tuesday through Friday (36 hours total) and working remotely on Saturday (4 hours total).

Requirements

Strong computer skills; Microsoft Word, Excel and PowerPoint and the ability to learn and utilize new systems
Ability to establish relationships and interact with various levels within the organization
Ability to manage multiple priorities, meet deadlines and efficiently prioritize workday to maximize productivity
Strong verbal and written communication skills with the ability to communicate effectively and professionally
Enthusiastic, pro-active, and positive person who adapts to change and with urgency and persistence
The ability to be innovative and creative when handling difficult business challenges
Strong follow-up with attention to detail
Excellent ability to communicate, follow-up, and engage with outside partners to ensure proper procedures
Exercise sound independent judgement and ability to keep calm under pressure
Knowledge of shipping processes required
Must be able to lift and carry up to 10 lbs.
One (1) to three (3) years of experience in in logistics operations required
Bachelor's Degree in Supply Chain Management, Logistics or related field preferred; relevant job experience in lieu of degree will be considered
Demonstrated advanced level Excel required

Nice To Haves

Working knowledge of SAP preferred
Customer Service or Operations Management experience preferred

Responsibilities

Collaborate with internal departments (Distribution, Customer Relations, and Planning) and external partners to support logistics processes; review orders, inbound & outbound transactions, resolve routing issues, proactively communicate delays and recommend/trouble shoot alternate solutions
Track global inbound shipments to ensure timely delivery to final destination and make real-time decisions to prioritize adjustments to the shipment as needed
Manage, organize and support all LTL (Less Than Truck Load), FTL (Full Truck Load), Intermodal, Air and Ocean (international and domestic) freight into the appropriate NA distribution networks
Work through related to inbound scheduling, carrier issues, delivery appointments, etc. proactively communicate delays and recommend/trouble shoot alternate solutions
Complete, analyze and send inbound reports to NA distribution centers used for labor/staffing projections to ensure 3PLs have adequate labor to process the shipments
Manage and maintain the commercial documents for international shipping from NA distribution network
Update customer routings in SAP and accurately communicate to carriers and forwarders (based on customer specific requirements)
Proactively conduct route-cause analysis with all third party logistics partners of service level exceptions for customer orders
Research customer shortages and obtain documents of delivery, develop corrective action plan and process to eliminate future occurrences
Keep all sensitive matters confidential
Other duties as assigned