Coordinator II - IT - Professional Development Program Coordinator

Colorado Springs School District 11•Colorado Springs, CO

16h•Onsite

About The Position

This role offers a great balance of predictability and variety. Some parts of the job involve routine, essential work—maintaining systems, ensuring data accuracy, and keeping platforms running smoothly. Other parts allow you to dig into what IT professionals often enjoy most: troubleshooting complex issues, improving existing systems, supporting integrations, building smarter processes, and enhancing how technology and data can improve professional development. The result is a role that stays interesting and never stagnates! If you enjoy keeping data-driven systems stable while also improving the technology and integrations that support professional development, collaborating across teams, and seeing the tangible results of your work, this role offers a compelling mix of consistency and innovation. The Coordinator II: Program Coordinator position manages the coordination and implementation of district programs or services within a defined functional area. This role ensures programs operate effectively, comply with district policies, and meet established goals. This position also applies specialized knowledge within their department and exercises independent judgment when managing program operations. The Coordinator II: Program Coordinator supports Colorado Springs School District 11 by administering and maintaining the Professional Learning Platform (PLP) and associated systems, ensuring effective delivery, tracking, and reporting of professional learning for approximately 4,000 employees. This role provides technical support and training to all user groups, manages system integrations with learning management and employee data systems, and oversees compliance training processes from setup through reporting. The Coordinator ensures data accuracy, system integrity, and alignment with district policies and Colorado Department of Education requirements, while collaborating with internal teams and external partners to troubleshoot issues, improve system functionality, and enhance the overall effectiveness of professional learning systems. In addition, the Coordinator manages all technology operations within the Professional Development Center, including AV systems, digital signage, and networked equipment, ensuring reliable performance and long-term planning for maintenance and upgrades. The role supports course creation, rostering, and reporting, maintains the professional development website, and provides on-site technical assistance for staff and presenters. Responsibilities also include developing and delivering technology training, supporting pilot projects and system improvements, and creating data reports and dashboards to inform decision-making. Serving as a liaison with IT and other stakeholders, this position ensures seamless technology operations, strong user support, and continuous improvement of professional development systems and services.

Requirements

Knowledge of basic data management practices and student information systems.
Knowledge of district policies and procedures related to enrollment and student records.
Knowledge of data reporting and documentation practices used in educational environments.
Skills in organizing and coordinating multiple processes and tasks simultaneously.
Skills in analyzing data using spreadsheets or reporting tools.
Skills in communicating clearly with staff and stakeholders in both written and verbal formats.
Skills in providing customer service and support to school staff and families.
Skills in using common office software and data systems.
Ability to maintain accurate records and documentation.
Ability to interpret and apply enrollment procedures and guidelines.
Ability to collaborate effectively with staff across schools and district departments.
Ability to manage multiple deadlines and priorities in a fast-paced environment.
Ability to maintain confidentiality when handling sensitive student information.
Bachelor’s degree or equivalent work experience in business administration, data management, education, or a related field.
Minimum of three (3) years of experience supporting program operations, data management, or administrative processes.
Experience working in a K–12 school district or educational environment.
Experience generating reports and analyzing data for accuracy and completeness.
Experience training or supporting staff on procedures or systems.

Responsibilities

Coordinate program activities and initiatives aligned with department goals.
Monitor program progress and ensure timelines and deliverables are met.
Maintain procedures and systems that support effective program delivery.
Identify operational challenges and recommend solutions.
Analyze program data to monitor progress and performance.
Prepare reports for department leadership.
Serve as a liaison between departments, schools, and program participants.
Support communication of program expectations and updates.
Perform other related duties as assigned to support departmental and district priorities.
Administer and maintain the Professional Learning Platform (PLP) and associated systems.
Ensure effective delivery, tracking, and reporting of professional learning for approximately 4,000 employees.
Provide technical support and training to all user groups.
Manage system integrations with learning management and employee data systems.
Oversee compliance training processes from setup through reporting.
Ensure data accuracy, system integrity, and alignment with district policies and Colorado Department of Education requirements.
Collaborate with internal teams and external partners to troubleshoot issues, improve system functionality, and enhance the overall effectiveness of professional learning systems.
Manage all technology operations within the Professional Development Center, including AV systems, digital signage, and networked equipment.
Ensure reliable performance and long-term planning for maintenance and upgrades of technology operations.
Support course creation, rostering, and reporting.
Maintain the professional development website.
Provide on-site technical assistance for staff and presenters.
Develop and deliver technology training.
Support pilot projects and system improvements.
Create data reports and dashboards to inform decision-making.
Serve as a liaison with IT and other stakeholders to ensure seamless technology operations, strong user support, and continuous improvement of professional development systems and services.