Coordinator, Field Operations

Cogeco Inc. • Cumberland, MD

49d

About The Position

Breezeline is actively seeking a Field Operations Coordinator to join our fast-growing Technical Operations team. This individual contributor will be responsible for supporting the Regional Director Technical Operations and Field Operations Team to deliver superior customer experiences and exceed budgeted performance for growth, technical KPIs, capital & operating expenses and supervisor implementation of change management initiatives.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner

Responsibilities

• Assist with vehicle maintenance, inspections and registrations
• Assist with invoicing as needed
• Assist with Form-stack completion for Plant Extensions
• Assist in data entry of Metric information
• Assist in the preparation of reports for analyzing operations
• Perform analysis of Metrics/ Performance Trending
• Work with vendors on contracts and negotiations/bids
• Support Leadership in proactively keeping operating expenses within budget
• Support Regional Technical Operations Director with expense and spending tracking and minimizing
• Report on department expense/spending Trends YTD and MTD
• Assist with the prioritization and implementation for key initiatives across the Region
• Seek out opportunities for continuous improvement connected to operating processes, customer experiences and employee experiences.
• Perform other function as required or assigned.
• Administrative duties as assigned

Benefits

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance (1x salary at no cost to employee)
• Long and short-term disability insurance (no cost to employee)
• Voluntary employee, spousal, and child life insurance
• Company recognized Holidays with additional Floating Holidays
• Paid Time Off (PTO) programs
• Comprehensive Flex Work Policy
• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services (for those in our service area)
• Tuition Reimbursement
• Headspace Membership
• Opportunities for LinkedIn Learning subscriptions for select colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees