Coordinator, Clinical Guidance Programs

American Gastroenterological Association • Bethesda, MD

12d • Hybrid

About The Position

Provides operational and administrative support for AGA’s clinical guidance programs, including clinical practice guidelines and clinical practice updates (CPUs). Previous success in administrative, clerical, and organizational roles within a fast-paced environment is required.

Requirements

• Minimum two years of experience in administrative functions and organizational roles, preferably in medical societies or other medical/health fields.
• A proven track record of excellence as a project assistant or coordinator.
• Exceptional customer service skills.
• Excellent in-person, verbal, and written communication skills, including ability to:
• Always present a professional demeanor.
• Produce professional, grammatically correct emails, reports, and other communication.
• Listen effectively and understand directions.
• Articulate issues clearly.
• Strong time management, task tracking, and attention to detail required.
• Strong critical thinking skills and ability to take initiative and self-manage.
• Ability to learn complex clinical document development procedures and timelines, and to identify each document’s progress against these milestones.
• Ability to identify next steps in processes and tasks needed to implement them.
• Self-motivated and proactive.
• Eager to learn and develop skill set.
• Strong computer skills required, including advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Microsoft Teams, Adobe Acrobat, and proficient in hosting, recording, and downloading meetings using web conferencing platforms (Teams, Zoom).
• Bachelor’s degree in a related field of study; however, equivalent experience may be substituted for education.

Nice To Haves

• Prior experience supporting physicians/senior career health care professionals is preferred.

Responsibilities

• Support administrative activities including scheduling meetings, preparing agendas and supporting materials, drafting meeting minutes, and hosting virtual meetings on platforms including Zoom and Microsoft Teams.
• Attend virtual meetings for guideline and CPU writing groups.
• Most meetings are within standard business hours. Availability will be required outside the standard business day  for 1 hour approximately twice a week, as well as 1-2 hours on one weekend day approximately once every three months.
• Provide regular writing group progress updates to supervising directors for guidelines and clinical practice updates.
• Provide prompt and high-quality customer service and administrative support for members of guideline and CPU writing groups.
• Maintain tracking documents for guidelines and CPUs and work with supervising directors to identify and resolve issues related to timelines or process.
• Administer cyclical activities including contract dissemination, COI administration, honoraria payments, and document proofing.
• Serve as contract specialist for document author contracts, ensuring timely signatures, ratification, and upload to contract management system.
• Monitor the central email account for clinical guidance programs and ensure inquiries receive a timely response.
• Attend in-person meetings as requested, such as committee meetings and Digestive Disease Week®, which may require travel and work over weekends.
• Other duties as assigned.

Benefits

• We care about our core values: innovative, engaged, collaborative, open, inclusive.
• We value work-life balance and provide generous time off.
• Market competitive compensation plus 7% employer contribution to retirement plan.
• Remote or hybrid work environment.
• Comprehensive health care benefits at a reasonable cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level