Coordinator, Client Delivery Services
About The Position
The Client Service Delivery Coordinator - Tax is responsible for delivering administrative services to support the Tax client services teams and stakeholders. Works closely with the Client Service Delivery Manager - Operations to identify, respond to, and anticipate service delivery needs and process optimization opportunities. The Client Service Delivery Coordinator - Tax is an individual contributor role primarily responsible for executing tasks and processes related to the service needs of Tax client teams and stakeholders.
Requirements
- High school diploma required, associate or bachelor's degree preferred
- 3 to 5 years of relevant experience required
- Minimum of three (3) years of operational support experience with prior experience in a professional services organization preferred
- Intermediate ability to utilize Microsoft Office Suite applications with minimal guidance and support
- Experience working with communication / presentation platforms (Teams, Zoom, etc.)
- Ability to communicate in a clear and concise manner effectively and proactively with keen sense of accuracy and attention to detail
- Ability to share knowledge and assist with the training and development of new team members
- Demonstrated analytical, organization, interpersonal, and critical thinking skills; ability to effectively prioritize obligations based on importance
- Ability to take initiative, work autonomously, and collaboratively in a team setting
Nice To Haves
- Salesforce, Prostaff, STAR, Esker experience preferred
Responsibilities
- Deliver tax return and extension assembly and efile services
- Deliver administrative services to support Tax leadership and client delivery teams
- Maintain on and offsite client files
- Create and maintain workflows and support special projects for Tax teams
- Support tasks to maintain successful office operations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Professional, Scientific, and Technical Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
