Coordinator, Business Development

Murata Electronics North America, Inc. • San Jose, CA

64d • $43,130 - $70,086 • Hybrid

About The Position

The Business Development Coordinator supports Integrated Circuit (IC) technical sales and design team and IC customers in the achievement of reference design wins and customer satisfaction. This position manages sample requests, production orders, delivery tracking, and quotations. The Business Development Coordinator monitors logistics and prepares reports as needed.

Requirements

• Associate's degree is required.
• 2+ years relatable work experience.
• Proficiency with Microsoft Office Suite.
• Experience with a Client Relationship Management (CRM) database (Salesforce preferred)
• Advanced Excel skills (e.g., pivot tables, functions, macros, look-ups, etc.)
• Process management and improvement experience.
• Ability to use logic and reasoning to solve problems with experience using analytics
• Customer service, organization, attention to detail, and time management skills.
• Ability to work independently, multi-task and prioritize tasks to meet tight deadlines.
• Interpersonal skills including effective collaboration and communication skills with the ability to work in a team-oriented environment.

Nice To Haves

• Bachelor's degree in discipline related to functional work.
• Project Management experience.
• Electronic components resale experience.

Responsibilities

• Process free and chargeable sample requests and production orders.
• Track delivery of orders and advise customers of delivery status as well as expected dates.
• Issue Quotes; Request for Quote (RFQ), Configure Price Quote (CPQ) which includes communicating with overseas sales departments.
• Support Finance department with accounting issues from IC customers.
• Create and maintain customer accounts as well as requesting account ownership reassignments.
• Collaborate with other departments, business units, product divisions, and overseas affiliates which includes Engineering, Logistics, and Finance.
• Assist customers with basic product engineering inquiries.
• Supply Management: Release purchase orders to the factory, manage factory backlog based on customer requirements to include expedites, push outs, and cancellations. Perform manual operations of these tasks outside of typical sales systems.
• Credits: Initiate special billing and credit request with detailed explanation related to root cause and supply corrective action accordingly.
• Article Registration: Initiate registration with the factory requesting drawings and/or Ref-Only forms as needed. Following up on Registration (part number) issues and responding to factory requests as needed.
• Enhance team effectiveness by providing information and management support.
• Create and analyze activity as well as other reports.
• Analyze and troubleshoot internal platforms as well as system issues.
• Create documentation for various procedures.
• Assists with training of new sales personnel on systems and procedures.
• Performs other job-related responsibilities and duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Generous Paid Time Off including paid holidays and floating holidays.
• 401(k) employer match on retirement planning.
• Hybrid working schedule for eligible positions.
• Tuition reimbursement on approved programs.
• Flexible and health spending accounts.
• Talent Development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees