Coordinated Entry Caseworker

Project NOW•Rock Island, IL

10h

About The Position

Coordinated Entry Caseworker SUMMARY : The Coordinated Entry Caseworker identifies and assesses the needs of individuals and families who are homeless or at risk of being homeless. Provides information, and referrals to customers with the ultimate goal of assisting them to secure and maintain decent, safe, and affordable housing. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Assist with the identification of individuals or families that are homeless or are at risk of becoming homeless. Conduct assessments to determine the current level of need in various life skill areas or the need for additional specialized services. Provide information, and referrals, and collaborate with service providers to address barriers to secure and maintain housing. Develop a basic understanding of Homeless Services including the Continuum of Care, State, Federal and funding requirements. Develop an understanding of shelter systems, mental health systems, and other service provider systems and their referral processes. Maintaining accurate data for program outcomes. Network with other service providers within the Community and Continuum of Care. Maintain and form trusting relationships with individuals and families to help them acquire and maintain housing. To assist the individuals and families in identifying options and alternatives, setting goals, and becoming self-sufficient. Maintain accurate, complete, and organized records and reports for statistical data collection. Must be able to support families and individuals in their efforts to meet the expectations of other service providers – for example, DHS daycare forms and information for government assistance. Must be able to understand outcomes assessments and utilize outcomes information to inform service delivery. Attend related community meetings and workshops as needed. Will be required to drive. SUPERVISORY RESPONSIBILITIES : This job has no supervisory responsibilities.

Requirements

Knowledge of resources for people who experience homelessness.
Must be detail-oriented with excellent communication skills.
Must have experience with public speaking.
Must be proficient in the use of Microsoft Office, 10-key and other office equipment.
Ability to work effectively with homeless individuals of diverse backgrounds and abilities
Ability to read, analyze, and interpret policies and procedures, technical procedures, or governmental regulations.
Ability to write reports, and business correspondence.
Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
High school diploma or GED required.
Six months to one-year related experience and/or training or equivalent combination of education and experience.
Must have a reliable vehicle, valid driver’s license, and proof of insurance.

Nice To Haves

Associate degree (A. A.) or technical training preferred.

Responsibilities

Assist with the identification of individuals or families that are homeless or are at risk of becoming homeless.
Conduct assessments to determine the current level of need in various life skill areas or the need for additional specialized services.
Provide information, and referrals, and collaborate with service providers to address barriers to secure and maintain housing.
Develop a basic understanding of Homeless Services including the Continuum of Care, State, Federal and funding requirements.
Develop an understanding of shelter systems, mental health systems, and other service provider systems and their referral processes.
Maintaining accurate data for program outcomes.
Network with other service providers within the Community and Continuum of Care.
Maintain and form trusting relationships with individuals and families to help them acquire and maintain housing.
To assist the individuals and families in identifying options and alternatives, setting goals, and becoming self-sufficient.
Maintain accurate, complete, and organized records and reports for statistical data collection.
Must be able to support families and individuals in their efforts to meet the expectations of other service providers – for example, DHS daycare forms and information for government assistance.
Must be able to understand outcomes assessments and utilize outcomes information to inform service delivery.
Attend related community meetings and workshops as needed.
Will be required to drive.