Coordinated Care Case Manager
Santa Barbara Rescue Mission•Santa Barbara, CA
•$22 - $26•Onsite
About The Position
The Coordinated Care Case Manager will develop and facilitate individualized case management services to reduce shelter stays and connect guests with other supportive services.
Responsibilities
- Provide individualized case management to Coordinated Care clients.
- Work with community agencies, SBRM Men’s Program, and HGS to coordinate intakes & exits of Coordinated Care Beds
- Develop a clearly written individualized treatment plan for assigned case load
- Maintain accurate data in computer databases and logs
- Build trust and rapport with guests
- Provide appropriate referrals including (but not limited) to substance abuse treatment
- Assist Coordinated Care clients with transportation needs
- Track client progress and provide updates and report to HGS team and other SBRM staff
- Utilize a client-centered approach that includes motivational interviewing, harm reduction, and trauma informed care
- Provide crisis intervention services when needed
- Maintain a current, thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients
- Participate in evaluation and trainings to better respond to client/community needs
- Support Shelter Case Managers as needed
- Perform case management activities including (but not limited to):
- Intake assessments and evaluations
- Establishing program goals and priorities.
- Conducting scheduled case management meetings with guests.
- Following up on treatment referrals for clients and supporting client’s transition from Coordinated Care Bed to treatment
- Be a contributing member of the Homeless Guest Services team.
- Meet with Homeless Guest Services team to discuss operations and guests
- Keep team apprised of client issues and concerns
- Maintain good rapport with Men’s staff, HGS staff, and security personnel with a willingness to work together to solve difficult problems
- Act as a responsible party, alongside SBRM Men’s Staff, HGS Staff, and security personnel, for any problems, emergencies, or disputes that can arise while guests are on SBRM property
- Support the Emergency Shelter Team as needed
- Assist with piloting new Homeless Guest Services initiatives and programs
Benefits
- Company sponsored retirement plan with a 4% match
- 15 vacation days, 13 holidays, and paid sick time
- Employer sponsored health benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
