Conversion Strategist

Corelation Inc•San Diego, CA

About The Position

Recognized as a Top Workplace in San Diego, we live and work by our core values of integrity, collaboration, innovation, respect, and service. At Corelation, we invest in our people through competitive pay, outstanding benefits, and a culture that values growth and connection. Our offerings include a generous 401(k) retirement plan, an extensive paid time off policy, and a supportive, high-performing work environment. When you join the Corelation team, you’re embarking on a journey of meaningful professional and personal development. The Conversion Strategist is the beginning level position responsible for KeyStone product planning, database configuration, conversion data and development specifications through the conversion process to the Keystone application. The Conversion Strategist will work heavily with the client but also collaborates extensively with other Conversion Strategists as well as Implementation, Development, Education, and Project Management staff. This position must demonstrate a high level of collaboration and teamwork and ability to strategize toward a successful KeyStone conversion. It entails extensive information sharing, documenting technical knowledge, educating and communicating on the details of KeyStone as well as communicating requirements and timelines effectively and accurately. This position works with supervisory direction and will require assistance from more senior Conversion Strategists.

Requirements

At least 6 months of similar or related experience.
You have at least a two year degree in a related field.

Nice To Haves

You preferably have experience working in the Credit Union Industry.

Responsibilities

Collaborate with clients to gather requirements, document business and development needs, and effectively communicate and listen to clients in a professional and positive manner.
Thoroughly understand and educate clients on KeyStone application details and gain an understanding of the products and services offered by clients to ensure the core is built to meet their specific needs.
Act as a liaison between credit unions and development, providing timely and accurate updates to clients and internal staff, and advising credit unions on database concepts and functional capabilities.
Develop and maintain a basic to intermediate understanding of database mapping and setup, and assist with database setup, table information and cross-over data gathering, and conveying development items for coding.
Validate databases, test product behavior, troubleshoot errors, and suggest ways to improve the client’s product, while maintaining a basic to intermediate understanding of database conversion balancing, conversion exception reports, and database validation.
Provide thorough documentation of data standards, internal and external procedures, and write basic technical specifications for custom items.
Assist with client training and support of back-office functions and participate in knowledge development and teach-back sessions on various aspects of the Conversion Strategist role.
Take a proactive approach to address all client business unit needs and questions.
During their first project, the mentor(s) will provide guidance and support as the individual takes the lead. During their second project, they will be expected to independently lead most client/project milestones, tasks, working meetings, and client conversations, with minimal mentor support. After the second project, they should be capable of independently completing small projects (clients less than 500 million in assets) from start to finish, while proactively identifying and mitigating project risks. When potential issues arise, they are proficient in evaluating them and utilize sound critical thinking skills before escalating them to senior team members for resolution.
Perform any additional job-related duties as assigned.