Convenience Store Admin Support Specialist

ScrubaDub Auto Wash Centers Inc.•Woburn, MA

7d•$20

About The Position

Are you a people person? Do you have C-store experience? New England's leading auto-wash company is seeking a smiling convenience store specialist to work in a fast-paced work environment. A 60 year old family business, ScrubaDub is proud to be a Boston Global and USA Today Top Workplace, and is looking for new team members to grow with us. Convenience Store Specialist role entails: 1.) Store Operations: Ensure store success by keeping inventory, setting optimal margins, ordering and stocking as needed in accordance with company policy. Maintain a clean and organized store. 2.) Customer Service: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Greet every customer and answer their questions on services and products for cleaning their vehicle. Ensure a positive customer experience with friendly and helpful service! 3.) Personnel Management: Cultivate a team of cashiers, maintain schedule, address cashier or customer concerns. Ensure the smooth operation of the c-store. Assist the managers with day to day operations, and ensure staff compliance with policies and procedures. 4.) Site Operations: assist the site managers in paperwork and other administrative tasks to ensure smooth site operations. 5.) Car Wash Operations: Work with CSAs to help achieve company sales goals and maintain standards. Track and report sales and income metrics. 6.) Flexibility covering a short shift in the c-store and car wash as needed. 7.) Other duties as assigned.

Requirements

The ideal candidate is energetic, positive, and is capable of leading by example.
The ideal candidate has a passion for customer service and enjoys taking ownership.
Previous Customer Service Experience and cash register experience.

Nice To Haves

Previous management experience is preferred, but we will train the right candidate.

Responsibilities

Store Operations: Ensure store success by keeping inventory, setting optimal margins, ordering and stocking as needed in accordance with company policy. Maintain a clean and organized store.
Customer Service: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Greet every customer and answer their questions on services and products for cleaning their vehicle. Ensure a positive customer experience with friendly and helpful service!
Personnel Management: Cultivate a team of cashiers, maintain schedule, address cashier or customer concerns. Ensure the smooth operation of the c-store. Assist the managers with day to day operations, and ensure staff compliance with policies and procedures.
Site Operations: assist the site managers in paperwork and other administrative tasks to ensure smooth site operations.
Car Wash Operations: Work with CSAs to help achieve company sales goals and maintain standards. Track and report sales and income metrics.
Flexibility covering a short shift in the c-store and car wash as needed.
Other duties as assigned.