Control Manager - Vice President
About The Position
Join our dynamic Wholesale Lending Services team, where you’ll help shape a proactive risk and control culture supporting global lending operations. You’ll collaborate with talented colleagues across business, operations, and risk functions to deliver impactful solutions and safeguard our business. As a Control Manager Vice President in Wholesale Lending Services (WLS), you will play a key role in delivering a robust control environment for our global lending operations. You’ll support a diverse team, drive regulatory oversight, and lead risk assessments to ensure operational excellence. Your work will help protect the firm, our clients, and our reputation, while fostering a culture of continuous improvement and collaboration.
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of experience in controls, audit, quality assurance, risk management, or compliance within financial services
- Advanced knowledge of control and risk management concepts, including designing and evaluating CORE with business partners
- Experience managing people and leading teams in business operations or risk/controls
- Proficiency in PowerPoint or Pitch Pro, with the ability to create compelling executive presentations
- Exceptional written and verbal communication skills, with strong interpersonal and collaboration abilities
- Strong analytical, problem-solving, and process analysis skills, with the ability to work autonomously in a fast-paced environment
Nice To Haves
- Experience in leadership roles within business operations or risk/controls
- Technical acumen to identify and implement technical solutions for business challenges
- Demonstrated ability to analyze metrics for emerging risks and develop sustainable action plans
- Experience in change management and driving systemic improvements
- Ability to make informed, data-driven decisions and influence stakeholders
Responsibilities
- Foster a proactive risk and control culture by identifying process gaps and challenging the status quo
- Support business partners in analyzing key processes, identifying risks, and recommending improvements
- Conduct comprehensive risk assessments to identify and mitigate key risks through effective controls
- Manage control-related activities, including Control & Operational Risk Evaluations (CORE), risk events, issues, action plans, and testing
- Lead the end-to-end execution of CORE, addressing control breaks and driving resolutions to minimize financial, regulatory, and reputational risk
- Ensure business engagement and accountability in control-related activities
- Review and analyze program data, such as Key Risk and Key Performance Indicators, to inform business strategies
- Collaborate with colleagues across business, operations, legal, compliance, risk, audit, and technology functions
- Serve as a subject matter expert for operational risk, advising on emerging trends, risk events, metrics, and governance
- Develop and implement action plans to address root causes and ensure sustainable solutions
- Lead change management initiatives to strengthen the control environment
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
