Contributions & Enrollment Associate

UNITE HERE HEALTH•Oak Brook, IL

1d•$19 - $23•Hybrid

About The Position

UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity! The purpose of the Contributions & Enrollment Associate is to assist the Contributions & Enrollment department with administrative work. The Contributions & Enrollment Associate will be responsible for assisting with audit requests, which includes pulling documentation related to preliminary audit findings. This position also participates in open enrollment activities in collaboration and coordination with the New Membership Team.

Requirements

1 ~ 2 years of related experience
Working knowledge or experience in, eligibility, and billing
Working knowledge of: audit and billing procedures eligibility rules and enrollment functions
High School Diploma
Intermediate level Microsoft Office skills (Word, Excel, PowerPoint, Word, Outlook)
Communication, organizational, analytical, and deductive reasoning
Problem solving, multi-tasking and decision-making skills
Customer service

Nice To Haves

College coursework preferred
Preferable experience in eligibility rules including COBRA and Health Insurance Portability and Accountability Act (HIPAA), Employee Retirement Income Security Act (ERISA), and an understanding of Collective Bargaining Agreements

Responsibilities

Run the Dependent Age 26 report and send letters
Run open workflow report in Vitech and distribute to Contributions & Enrollment representatives
Upload proof documents, beneficiary forms, etc. to Database Management System (DMS)
Research and respond to emails received to inboxes; Updates, UHH Insurance, DOCS, and AUR-CA-FX
Research and enter life claims into the Dearborn portal
Process demographic change requests and contact updates provided by Health Care Delivery
Scans payments mailed directly to the Fund
Identifies and keeps management appraised of any upcoming new business
Back up to any mail received in Aurora applicable to Contributions & Enrollment
Returned Mail from IRS as applicable
Set goals and achieve measurable results
Contributes ideas to plans and achieving department goals
Exemplifies the Fund’s BETTER Values and Professional Effectiveness Dimensions in contributing to a respectful, trusting, and engaged culture of diversity and inclusion
Performs other duties as assigned within the scope of responsibilities and requirements of the job
Perform Essential Job Functions and Duties with or without reasonable accommodation