Associate Manager, Admissions & Enrollment

Texas State Technical College • Abilene, TX

9d

About The Position

The Associate Manager, Admissions & Enrollment at Texas State Technical College (TSTC) is a key leadership position responsible for overseeing the Admissions Advisors and Enrollment Coaches. This role provides strategic direction, enhances the enrollment process, and ensures the success of prospective and current students from application to graduation. The Associate Manager of Admissions & Enrollment upholds TSTC’s core values of Excellence, Accountability, Service, and Integrity while fostering collaboration, innovation, and continuous improvement. Reporting directly to the Senior Manager, Campus Enrollment, this role is pivotal in meeting enrollment targets, optimizing processes, and supporting student success. Hiring Range is $57,542.40 - $63,296.64 USD Annual. The final salary offer will be determined based on the candidate's qualifications and experience. Equivalent combination of education, training and relevant professional experience will be considered.

Requirements

• Bachelor's Degree
• Exceptional experience may be considered in lieu of educational requirements
• 3 years experience in enrollment, admissions, sales, or a related field
• Leadership and Supervision: Proficiency in supervising, coaching, and mentoring staff
• Enrollment Strategy: Skills in setting and monitoring enrollment goals and addressing barriers
• Collaboration: Ability to collaborate effectively with various departments to support students
• Student Support: Proficiency in managing student caseloads and providing advisory support
• Technology Utilization: Expertise in using software programs for tracking and reporting
• Regulatory Compliance: Understanding of FAFSA, FERPA, and relevant regulations
• Training and Development: Skills in identifying training needs and coordinating staff development
• Data Management: Ability to maintain accurate records and prepare data-driven reports
• Community Engagement: Skills in representing and promoting the college at community events

Responsibilities

• Consistently embody TSTC Core Values (Excellence, Accountability, Service, and Integrity) when interacting with internal and external stakeholders, customers, students, and the community.
• Supervise, coach, and mentor Admissions Advisors and Enrollment Coaches to enhance their performance and effectiveness.
• Implement standardized admissions processes and practices to ensure quality of service and monitor performance metrics and their effects on enrollment numbers.
• Assist in setting and monitoring new student and persistence enrollment goals.
• Flex staff resources to meet enrollment targets and address barriers to enrollment at both the campus and statewide levels.
• Collaborate with internal departments (Admissions, Veteran Services, Financial Aid, Registrar's Office, Operations, and Student Services) to provide enhanced support to students and monitor progress.
• Plan and oversee enrollment initiatives, regional events, and ambassador programs to increase college visibility and attract a diverse student body.
• Manage a student caseload, addressing complex questions and troubleshooting needs related to enrollment, financial aid, and overall student progression.
• Guide students through the admissions process, ensuring all requirements are met.
• Provide leadership in the utilization of various software programs to review eligibility requirements, track financial aid status, and monitor academic progress.
• Utilize online platforms and software to maintain student records, track activity, and generate reports on monthly engagement targets and semester admissions objectives.
• Stay abreast of FAFSA, FERPA, and relevant federal and state regulations governing student rights and information.
• Proactively review changes to enrollment management policies and best practices, providing guidance to the team.
• Collaborate with the Enrollment team to identify and develop staff training needs.
• Coordinate training and staff development, including professional development, compliance, and college mandatory training.
• Maintain accurate records of all interactions, applications, and enrollments.
• Use data to prepare reports on recruitment activities and their effectiveness, adjusting strategies as needed.
• Visit various community locations, including high schools, to attend events, represent, and promote TSTC.
• Provide information related to TSTC programs and applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level