Contracts Manager

Novotech Global • Charleston, SC

3h

About The Position

The Contract Manager is responsible for the execution of customer contracts in support of revenue and customer outcomes. This role reviews, processes, and negotiates commercial agreements within established policies, standards, and approval frameworks. The Contract Manager partners closely with Sales, Legal, Finance, and Operations to ensure contracts are accurate, compliant, and executed efficiently. This role focuses on operational excellence, deal velocity, and risk awareness while escalating non-standard issues as required. Novotech is a global full-service clinical Contract Research Organization (CRO). Since 1997, Novotech has expanded its global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe, uniting professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide. Novotech is committed to fostering an environment that reflects the life-changing work they do, valuing ambition, innovation, and growth. They offer trust, flexibility, and autonomy through programs like NovoLife, their flexible benefits framework, empowering team members to create an effective work-life balance. Employees have access to mentorship opportunities, professional development programs, and a dynamic community, allowing them to achieve personal growth while shaping the future of healthcare. Novotech provides advanced therapeutic and regulatory expertise, the ability to execute across markets, and a client-centric service model, offering employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, working with clients on the cutting-edge of life sciences. The company fosters a culture that values partnership and collaboration, where every voice is heard and valued, with ongoing support from senior stakeholders and the leadership team.

Requirements

• 3–5 years of experience in contracts, operations, sales operations, legal operations, or a related field.
• Working knowledge of commercial contracts and approval workflows.
• Strong attention to detail and ability to manage multiple deals simultaneously.
• Ability to apply policies consistently and exercise sound judgment within defined guidelines.
• Strong written and verbal communication skills.

Nice To Haves

• Experience with Contract Lifecycle Management (CLM) tools.
• Exposure to commercial models.
• Experience supporting Sales or revenue-generating teams.

Responsibilities

• Review and process customer contracts, amendments, renewals, and related documents.
• Ensure agreements align with approved templates, policies, and fallback positions.
• Support contract negotiations by redlining terms within established guardrails.
• Drive timely contract execution to meet deal timelines and revenue targets.
• Apply contract policies, approval requirements, and standard terms consistently.
• Identify deviations, risks, or non-standard terms and escalate appropriately.
• Partner with Legal and Contracts leadership to resolve issues within defined authority.
• Ensure contracts are complete, accurate, and audit-ready.
• Follow standardized contract intake, review, approval, and execution processes.
• Contribute to continuous improvement by identifying process gaps or inefficiencies.
• Meet defined SLAs and quality standards for contract processing.
• Support peak volumes and shifting priorities in a deadline-driven environment.
• Use contract management and CRM tools to manage contract workflows and status.
• Ensure contract data is accurate, complete, and properly stored.
• Maintain documentation and records in accordance with operational standards.
• Support adoption of new tools, templates, or processes as introduced.
• Partner with Sales to clarify contract requirements, timelines, and next steps.
• Coordinate with Legal, Finance, and Operations on contract execution needs.
• Provide clear, professional communication to internal stakeholders throughout the contract lifecycle.

Benefits

• flexible working options
• paid parental leave for both parents
• flexible leave entitlements
• wellness programs
• ongoing development programs
• trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework
• mentorship opportunities
• professional development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees