Contracts Analyst- Employee Benefits Team (HYBRID OR REMOTE)

Equitable•Syracuse, NY

12h•$55,000 - $60,000•Hybrid

About The Position

At Equitable, we help clients secure their financial well-being so they can pursue long and fulfilling lives - a mission we’ve honed since 1859. The Contracts Analyst will support the issuance of both filed and non-filed Equitable group insurance forms. The team member will be responsible for document generation for both New Business and Amendment processes through editing and proofreading of documents produced via automation. The Contracts analyst will also support the issuance of manual forms through exception processing. If you are eager to learn, adaptable, successful managing new tools, and passionate about problem solving – we want to talk to you!

Requirements

Bachelor’s Degree or 5+ years of equivalent work experience.
2 years Employee Benefits experience with an underwriting, operations or product development background
Mid-level to advanced knowledge of Microsoft Office, Adobe, Salesforce (preferred)
Strong interpersonal skills
Team player
Excellent written/verbal communication skills and the ability to communicate with technical and non-technical personnel
Possess a high level of productivity, reliability, responsibility and accuracy/thoroughness
Eagerness to learn new skills and tools, willingness to adapt to change
Ability to prioritize work and manage multiple priorities
Knowledge of document management; ability to categorize, integrate, update, document and distribute business information in a secure, effective way.
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Responsibilities

Support the Employee Benefits Contracts team with processing and issuance of certifications.
Support and grow relationships with your internal customers (Account Management, Distribution, Customer Service, Client Onboarding, Underwriting).
Partner with internal stakeholders (Underwriting, Billing, Commissions, EDI, Contracts, Account Management, Customer Service, Client Onboarding, IT) to ensure downstream changes are completed timely and accurately for all assigned work.
Maintain acceptable production turnaround times, balancing workload and prioritization of requests.
Provide timely responses to inquiries in our Contracts team mailbox as needed.
Provide and quickly gain insight on many end-to-end business functions within Employee Benefits. Our team engages with most operational areas within Equitable Employee Benefits.
Utilize multiple Equitable home-grown systems in your day-to-day. Your ability to quickly learn new systems and adapt to changes (we’re constantly evolving) is critical to your success.
Utilize Microsoft Excel often, mid-level to advanced skills will come in handy.
You will be asked to investigate data discrepancies occasionally, expect some detective work.
Partner with Quality lead and Manager for performance and development discussions.