Account Manager - Employee Benefits (Hybrid)

NFP•Linwood, NJ

4d•$50,000 - $60,000•Hybrid

About The Position

This is a full-time position, working within the Hafetz Retention Team. The Account Manager-I will work within the team to help manage the renewal and marketing process, prepare presentations and communication materials and assist team members with day-to-day client servicing. Within this role, the Account Manager-I should be developing relationships with clients and carrier contacts and working proactively to effectively and efficiently deliver services to clients.

Requirements

Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Ability to work independently and anticipate client and team needs
Effective time management and decision-making skills
Diligent follow up skills
Ability to express ideas clearly in both written and oral communications
Strong Microsoft Excel and PowerPoint skills
Commanding presentation and public speaking abilities
Preferably a bachelor’s degree
3+ years of health and welfare consulting or Account Management experience required
NJ Life, Accident and Health License required

Responsibilities

Initiates renewal communication with assigned monthly clients
Manage the Renewal/ Quoting process for assigned monthly clients; present and recommend plan options
Coordinate the implementation of new plans and/or continuation of current plans and contract changes for monthly assigned clients
Provide SBCs and Model Notices for Open Enrollment; Additional communications prepared as needed
Assist in day-to-day client servicing by fielding specific client questions and needs
Understand, interpret and articulate carrier and vendor responses to clients
Develop effective relationships with client and carrier contacts
Research compliance issues and questions
Work independently to manage client services, renewals and marketing requests
Ensure all client data is entered into CRM System (AgencyBloc) in a timely manner
Additional duties as assigned