Contract Technical Project Manager II

Healthcare Management Administrators • Bellevue, WA

22h • $55 - $68 • Remote

About The Position

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: https://www.accesshma.com/ How YOU will make a Difference: HMA is embarking on a multi‑year transformation initiative focused on modernizing HMA’s claims processing capabilities. Over the next three years, we are transitioning to a new, more efficient claims system that will strengthen accuracy, improve member and client experience, and support long‑term operational growth. This project brings together teams across HMA to rethink processes, adopt new technologies, and build a stronger foundation for the future. Each role supporting Project Phoenix plays a meaningful part in shaping how we serve our members for years to come. What YOU will do: Project Leadership & Planning Develop and maintain detailed workstream plans, schedules, and resource allocations. Coordinate with other Project Managers to ensure dependencies are managed. Establish project governance structures, meeting cadences, and reporting frameworks. Drive clarity around requirements, priorities, and decision‑making to keep the project moving forward. Cross‑Functional Coordination Serve as the central point of coordination between claims operations, IT, configuration, provider data, finance, compliance, and external vendors. Facilitate workshops, requirements sessions, and status meetings to ensure alignment across all stakeholders. Manage communication channels to ensure consistent messaging and timely updates. Risk, Issue, and Change Management Identify, track, and mitigate project risks and issues, escalating when necessary to maintain momentum. Oversee change control processes, ensuring impacts are assessed, documented, and approved. Maintain a proactive approach to problem‑solving and anticipate challenges before they affect timelines. Support change management and stakeholder engagement within the workstream. Documentation & Reporting Ensure all project documentation is complete, accurate, and up to date, including requirements, decisions, workflows, testing plans, and training materials. Produce clear, concise status reports for leadership, highlighting progress, risks, and resource needs. Maintain traceability between requirements, configuration, testing, and deployment. Operational Readiness & Implementation Support Coordinate user acceptance testing (UAT), training, and go‑live readiness activities. Partner with operational leaders to ensure staffing, workflows, and processes are prepared for the new system. Support post‑implementation stabilization and transition to steady‑state operations. Resource & Vendor Management Work closely with internal leaders to allocate resources effectively and prevent team overload. Manage vendor relationships, ensuring deliverables, timelines, and service levels are met. Hold all parties accountable for commitments and quality standards.

Requirements

• AA or BA in Business Administration, Health Informatics, or related field preferred.
• 3-5+ years as a Project Manager experience managing complex projects.
• PMP or PMI-ACP strongly desired.
• At least 2 years of prior experience in healthcare or insurance industries
• Understanding of new product and product enhancements
• Ability to identify and analyze business and technical requirements, manage multiple software development efforts, drive rigorous testing, and coordinate product launch.
• Ability to effectively collaborate with cross-functional, cross-organization teams to negotiate and assemble project plans, secure commitments on deliverables, and resolve blocking issues.
• Stakeholder management and executive presentation skills.
• Possesses knowledge and demonstrated experience employing project management best practices and methodologies
• Advanced computer skills with knowledge of MS Office Suite products and industry standard project management tools (i.e., Smartsheets, ADO, Trello)
• Strong problem solving, time management, business analysis and analytical skills
• Strong interpersonal and communication skills
• Demonstrated experience developing and managing project plans, cost/benefit analysis, budgets, and project performance reporting.

Responsibilities

• Develop and maintain detailed workstream plans, schedules, and resource allocations.
• Coordinate with other Project Managers to ensure dependencies are managed.
• Establish project governance structures, meeting cadences, and reporting frameworks.
• Drive clarity around requirements, priorities, and decision‑making to keep the project moving forward.
• Serve as the central point of coordination between claims operations, IT, configuration, provider data, finance, compliance, and external vendors.
• Facilitate workshops, requirements sessions, and status meetings to ensure alignment across all stakeholders.
• Manage communication channels to ensure consistent messaging and timely updates.
• Identify, track, and mitigate project risks and issues, escalating when necessary to maintain momentum.
• Oversee change control processes, ensuring impacts are assessed, documented, and approved.
• Maintain a proactive approach to problem‑solving and anticipate challenges before they affect timelines.
• Support change management and stakeholder engagement within the workstream.
• Ensure all project documentation is complete, accurate, and up to date, including requirements, decisions, workflows, testing plans, and training materials.
• Produce clear, concise status reports for leadership, highlighting progress, risks, and resource needs.
• Maintain traceability between requirements, configuration, testing, and deployment.
• Coordinate user acceptance testing (UAT), training, and go‑live readiness activities.
• Partner with operational leaders to ensure staffing, workflows, and processes are prepared for the new system.
• Support post‑implementation stabilization and transition to steady‑state operations.
• Work closely with internal leaders to allocate resources effectively and prevent team overload.
• Manage vendor relationships, ensuring deliverables, timelines, and service levels are met.
• Hold all parties accountable for commitments and quality standards.

Benefits

• You’ll be onboarded through one of our trusted staffing partners, which allows you to access a suite of employee‑style perks—including PTO and benefits—if you choose to opt in.
• We offer flexibility to work schedules that support people in all time zones across the US, ensuring a healthy work-life balance.
• Employees have the option to work remotely or enjoy the amenities of our renovated office located just outside Seattle with free parking, gym, and a multitude of refreshments.
• Our performance management program is designed to elevate career growth opportunities, fostering a collaborative work culture where every team member can thrive.
• We also prioritize having fun together by hosting in person events throughout the year including an annual all hands, summer picnic, trivia night, and a holiday party.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree