Contract Quality Assurance Specialist
About The Position
Embry-Riddle: A Global Leader in Aviation and Aerospace With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space. The Opportunity Embry-Riddle Aeronautical University is seeking a detail-oriented Contract Quality Assurance Specialist to oversee key service contracts under the Vice President for Facilities. This role ensures vendor compliance and service quality across all ERAU residential campuses and facilities.
Requirements
- High school diploma or GED required.
- Strong skills in grammar, spelling, basic composition, and math.
- Experience with a variety of service contracts (e.g., Housekeeping, Bookstore, Waste Management).
- 3–5 years of related work experience in contract management, vendor oversight, or facilities operations.
Nice To Haves
- Familiarity with Workday and AssetWorks systems.
- Understanding of contract terms and compliance practices.
- Certifications such as Six Sigma, Certified Quality Engineer (CQE), or Certified Quality Auditor (CQA) are a plus.
- Knowledge of cleaning standards such as APPA and/or ISSA is desirable.
- Occasional out of state travel is required (up to once per month).
- Position is an in-office position and may be based out of Daytona Beach, FL or Prescott, AZ.
Responsibilities
- Manage and monitor contracts for services including housekeeping, bookstore, pest control, and waste management.
- Support additional Facilities Management contracts (e.g., elevators, fire safety, copiers).
- Evaluate vendor performance, ensure contract compliance, and provide feedback for improvement.
- Conduct risk assessments and implement mitigation strategies.
- Track contract terms, renewals, costs, and scope of services.
- Maintain accurate documentation and coordinate efforts across all ERAU locations.
Benefits
- Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding!
- Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
- Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.
- Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
