Contract Operations Analyst

UCBAtlanta, GA
28dHybrid

About The Position

You are an individual contributor responsible for managing contract administration with significant financial and operational impact. You will focus on pricing accuracy, chargeback resolution, and contract maintenance while driving process improvements and efficiency. You will analyze large data sets, resolve discrepancies, support system enhancements, and implement initiatives across Market Access & Pricing as well as immunology and neurology business units to optimize revenue and strengthen relationships.

Requirements

  • Bachelor's Degree in Science, Technology, Engineering, or Math

Nice To Haves

  • Minimum of 3 years of pharmaceutical experience (especially in Chargebacks, Contracts, Finance, Legal)
  • Experience in healthcare industry with proven track record in Contracts and Pricing
  • Experience in analysing very large and complex data sets
  • Process improvement experience
  • Experience with Model N/Revitas, SAP, MS Office, Excel, PowerPoint, Access
  • Experience with SAP, PowerBI, Tableau
  • Experience with R, Python, SQL

Responsibilities

  • Manage pricing accuracy, revenue optimization, and operational aspects of GPO and wholesaler accounts.
  • Analyze financial and operational data to identify discrepancies, resolve chargeback issues, and prevent future occurrences.
  • Create and maintain contracts, including pricing, membership, renewals, extensions, and cancellations.
  • Collaborate with cross-functional teams (sales, finance, compliance, IT) to resolve complex issues and improve processes.
  • Drive process improvement initiatives based on root cause analysis to enhance efficiency and accuracy.
  • Build and maintain strong relationships with external stakeholders, including wholesalers and group purchasing organizations.
  • Partner with IT to troubleshoot system issues, perform UAT testing, and validate enhancements.
  • Proactively monitor trends in chargeback data and develop solutions to optimize operations.
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