Contract Administrator

NextGen•Enterprise, NV

2d•$18 - $20

About The Position

NextGen Protection Companies, Inc. is currently hiring for the position of Contract Administrator to join our growing team. NextGen specializes in fire alarm/fire sprinkler installation, service, and inspections as well as other low-voltage services including security alarms, camera systems and access control. Process and maintain new & existing contracts and agreements. New Agreements - Process new contracts & agreements. This entails, but not limited to, entering in the new client information, add account in all systems, make sure documents are saved in correct locations. Transfer Agreements - Work with salesperson during transfer of services. This entails, but not limited to, updating the account with the cancellation of former owner, update account(s) with current owner information, removing the former agreement and entering in the new agreement information. Also, sending in notice to the Fire Department when original owner sends in their notice to cancel FLS agreement. Cancelled Agreements - Provide customer with the correct information and process for cancellation. Process all received cancellation forms – Notify all required departments and updating all systems accordingly. Current Agreements - Maintain the current contract by tracking their term date and renewing contracts due to expire. This includes, but not limited to, reaching out to the customer with revised pricing on a contract renewal as well as updating the system when contract turns over to year-to-year. Account Maintenance - including but not limited to Contact Updates, Billing Updates, and other account information.

Requirements

Account and data entry experience would be welcomed
High School Diploma or equivalent
Intermediate Excel knowledge
Strong time-management and prioritization skills
Willingness to grow and improve
Customer service oriented attitude

Responsibilities

Process new contracts & agreements.
Enter in the new client information
Add account in all systems
Make sure documents are saved in correct locations
Work with salesperson during transfer of services
Updating the account with the cancellation of former owner
Update account(s) with current owner information
Removing the former agreement and entering in the new agreement information
Sending in notice to the Fire Department when original owner sends in their notice to cancel FLS agreement.
Provide customer with the correct information and process for cancellation
Process all received cancellation forms
Notify all required departments and updating all systems accordingly
Maintain the current contract by tracking their term date and renewing contracts due to expire
Reaching out to the customer with revised pricing on a contract renewal as well as updating the system when contract turns over to year-to-year.
Contact Updates
Billing Updates
Account information