Continuous Improvement Analyst Intern

RJW Logistics Group • Romeoville, IL

4h

About The Position

The Continuous Improvement Analyst intern will support RJW’s Enterprise
Continuous Improvement (CI) team in strengthening how we scale our warehouse and
logistics operations. Work is centered on structured problem solving, process
improvement, and cross-functional alignment.

You will help apply Lean / CI thinking to real operational problems — mapping
workflows, analyzing pain points, supporting intake and prioritization, and
helping teams implement and sustain better ways of working. Technical analysis
skills are welcomed, but the primary focus is on continuous improvement methods,
governance, and change adoption rather than deep engineering design.

RJW values accountability, teamwork, integrity, and a commitment to continuous
learning — we're looking for someone who reflects these in how they work and
collaborate

Requirements

• Proficiency in Excel (formulas, lookups, basic pivot tables); comfort working with operational data sets (sorting, filtering, basic descriptive statistics).
• Exposure to basic operations or process concepts (process flow, bottlenecks, utilization, variability) from coursework or projects.
• Interest in Lean, Lean Six Sigma, and Continuous Improvement concepts (waste identification, standard work, basic problem-solving methods, DMAIC-style thinking).
• Foundational comfort with basic statistics used in CI/LSS (e.g., variation, simple charts, basic descriptive measures) and interest in applying data to problem solving.
• Strong problem-solving mindset and curiosity about how processes can be simplified and improved.
• Comfortable engaging with operators and front-line teams, listening to pain points, and asking clarifying questions.
• Clear and concise verbal and written communication; able to organize thoughts into simple visuals and summaries.
• Organized, reliable, and able to manage multiple small tasks with guidance and regular check-ins.
• Demonstrated interest in continuous improvement, operations, logistics, or supply chain through coursework, clubs, projects, or prior experience.
• Currently pursuing or recently completed a degree in Industrial Engineering, Operations Management, Supply Chain, Data Analytics, Business, or a related field.
• Academic or project experience that demonstrates interest in operations, logistics, or process improvement.

Nice To Haves

• familiarity with Power BI, SQL, or simple coding/scripting (Python, R, VBA, etc.).
• Bilingual English/Spanish a plus, given the multilingual nature of our warehouse environment.

Responsibilities

• Help review and organize CI intake requests from operations, Customer Account Management, logistics, and other functions.
• Capture problem statements, current-state context, and initial data for new CI opportunities.
• Assist with basic prioritization inputs (impact, effort, risk, cross-functional scope).
• Support root cause analysis using CI tools (5 Whys, fishbone diagrams, Pareto analysis, basic data summaries).
• Build clear views of current performance (e.g., volume trends, error types, rework drivers, cycle times) using Excel or similar tools.
• Translate findings into concise summaries that inform CI decisions and next steps.
• Document current-state workflows across key processes (e.g., order flows, customer workflows, warehouse handoffs) using flowcharts or swimlane diagrams.
• Help define future-state process maps and standard work under the guidance of CI leads.
• Support creation of SOPs, job aids, and checklists that make new processes easy to follow.
• Assist with preparation of training and communication materials (simple slide content, one-pagers, quick-reference guides).
• Participate in follow-up checks: observing whether new processes are being used, gathering stakeholder feedback, and capturing issues or gaps.
• Help maintain basic benefit tracking and status logs for CI initiatives.
• Shadow operations, customer account teams, and other functional teams to understand root causes of recurring issues.
• Join CI working sessions / problem-solving huddles and capture notes, actions, and decisions.
• Support alignment between CI, Industrial Engineering, and Operations by ensuring information is clearly documented and shared.

What This Job Offers

• Career Level: Intern