Contested Litigation Supervisor

Diaz Anselmo & Assoc. PA • Plantation, FL

1d

About The Position

We’re looking for a seasoned Contested Litigation Supervisor to lead and elevate the daily operations of our contested foreclosure, eviction, and litigation support teams. This is a high‑impact role for a strategic, solutions‑driven leader who thrives in a fast‑paced legal environment and is passionate about accuracy, compliance, and exceptional client service. As the department’s escalation expert and operational anchor, you’ll guide a talented team of paralegals, legal assistants, and support staff while shaping processes, strengthening quality, and driving continuous improvement across the organization.

Requirements

• Bachelor’s degree or equivalent experience
• 7+ years of foreclosure and/or litigation support experience
• 5+ years of supervisory or management experience in a legal or high‑volume operational environment
• Deep understanding of litigation workflows, court timelines, and compliance requirements
• Demonstrated success leading teams in fast‑paced, deadline‑driven settings
• Experience with client scorecards, quality assurance, and regulatory compliance
• Strong analytical skills with the ability to interpret metrics and optimize workflows
• Exceptional communication, problem‑solving, and relationship‑building abilities
• Highly organized, detail‑focused, and committed to accuracy
• Proficiency in Microsoft Office

Nice To Haves

• experience with Perfect Practice or similar systems is a plus

Responsibilities

• Oversee day‑to-day operations for the contested litigation department
• Act as the primary escalation point for clients, attorneys, and internal teams
• Review and assess new referrals and escalated matters with strong due‑diligence judgment
• Build, update, and enforce departmental procedures aligned with client, regulatory, and industry changes
• Manage staffing, workload distribution, and resource planning to meet strict deadlines
• Monitor KPIs, quality metrics, and client scorecard performance to ensure excellence
• Conduct quality reviews and implement corrective or preventive actions
• Train, mentor, and evaluate Supervisors and team members to support growth and accountability
• Lead process improvement, automation, and efficiency initiatives
• Represent the department in client meetings, audits, and leadership discussions
• Partner with HR and Senior Management on hiring, performance management, and workforce planning
• Lead or support cross‑functional projects and strategic initiatives

Benefits

• You’ll step into a key leadership role within a department that values collaboration, accountability, and continuous improvement. If you’re a proactive leader who enjoys building strong teams, refining processes, and driving operational excellence, you’ll have the opportunity to make a meaningful and visible impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager