Contents Restoration Technician

Fortify Companies • Portsmouth, NH

2d • $22 - $24 • Onsite

About The Position

When a fire disrupts a home or a flood turns life upside down, what matters most are the personal belongings that make a house feel like home. Someone has to protect, restore, and care for those items. That someone is you!
As a Contents Restoration Technician, you play a vital role in helping families and businesses recover after a loss by safely cleaning, handling, and managing personal contents and electronics. You are trusted with customers’ most valued possessions and expected to treat them with care, precision, and respect.
From careful packing to detailed inventory and specialized cleaning, your work helps bring a sense of normalcy back when it’s needed most.

Requirements

• Reliable and punctual attendance
• Ability to lift up to 50 lbs
• Ability to stand and work for extended periods
• Strong attention to detail and ability to follow procedures
• Ability to perform duties with minimal supervision
• Clear written and verbal communication skills
• Ability to safely operate equipment after training
• Willingness to learn, grow, and support team success

Responsibilities

• Perform content restoration services for residential and commercial properties
• Clean customers’ furniture and household goods using industry-standard solutions and equipment
• Pack, manipulate, and manage contents during restoration projects
• Perform physical labor including packing contents, on-location cleaning, and deodorization of facilities
• Assist with inventorying site contents and preparing items for storage
• Lift and safely move customer belongings into designated storage areas
• Operate ultrasonic cleaning equipment as required (training provided)
• Safely operate forklifts within the contents department (training and certification provided)
• Maintain vault logistics and organization within the contents department
• Ensure the contents department remains clean, organized, and visually appealing to clients and visitors
• Maintain accurate records and documentation
• Follow all safety rules, regulations, policies, and site-specific safety plans
• Perform all other duties as assigned

Benefits

• 401(k) with 4% company match
• Health, dental, and vision insurance
• Health savings account (HSA)
• Life insurance
• Paid time off
• Paid training and on-the-job training
• Flexible scheduling
• Parental leave
• Employee assistance program
• Cell phone reimbursement
• Safety equipment provided
• Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed