Content Manager

IMPACT • Cheshire, CT

2h • $70,000 - $80,000 • Remote

About The Position

As a Content Manager at IMPACT, your role is to create and manage strategic content that increases awareness and demand for IMPACT and Endless Customers. This includes overseeing editorial planning, content creation, and publication across IMPACT’s website/learning center and social media, ensuring all content enhances marketing, sales, and community engagement.

Requirements

• Excellent and proven content marketing fundamentals - Proven ability to create high-quality, audience-focused content that’s on-brand and successfully drives awareness, engagement, and demand. Strong understanding of storytelling, audience psychology, and strategic content distribution.
• Exceptional writing, editing, and storytelling skills, ensuring all content is clear, compelling, and educational, grammatically correct, with a keen eye for brand voice and messaging alignment.
• Video marketing fundamentals, including video storytelling, scripting, and optimizing video content for different platforms, including YouTube, social media, and website embeds.
• HubSpot - Mastery of HubSpot’s Content and Marketing Hubs, including content management and optimization tools, analytics, and reporting. Takes advantage of newly released HubSpot tools when beneficial, especially AI tools.
• YouTube - Deep understanding of YouTube’s algorithm, how to create videos that perform, audience engagement, video SEO, and strategies for increasing subscribers and watch time.
• Social Media, specifically Instagram and Linkedin - Ability and proven experience in increasing reach, driving engagement, and converting sales from social media. Skilled and capable at making our targets a reality.
• Social media analytics - Leverages tools (like Metricool) to dramatically improve social media performance and insights, including analytics, reporting, scheduling, listening, and optimizing our presence.
• Website & content optimization - SEO, Mastery of on-page and technical SEO, including but not limited to keyword research and tracking, titles/headers, URL structure, metadata, schema markup, page speed, image optimization, links, toxic backlinks, and more. Knows how to do many technical improvements without support, but also knows how to work with a developer when needed.
• Conversion Rate Optimization - Mastery at building conversion paths, crafting compelling calls to action within the Learning Center.
• SEMRush and other SEO tools to conduct keyword research, on-page optimization, and SEO audits to improve content rankings and discoverability.
• Google Analytics, Core Web Vitals, and Search Console - Mastery of these tools, knows how to quickly leverage insights and data to mark smart marketing decisions and manage a clean/accurate digital presence.
• AI tools & automation - Proficient in creating high-quality content rapidly, assisted by AI for planning, research, editing, and composition. Must know how to build CustomGPTs to dramatically improve outflow. Strong ability to use other AI tools (video, social, etc.) to improve our presence and achieve our content targets, all while maintaining our brand and trust from our target market.
• Obsession with learning and quickly experimenting with the latest content, social, and YouTube strategies/approaches, staying ahead of algorithm changes, audience behavior shifts, and marketing trends.
• Process-oriented, Highly organized and detail-oriented, managing an editorial calendar with multiple projects, deadlines, and stakeholders.
• Strong project management skills, ensuring consistent content production while balancing long-term strategy and short-term execution needs.
• Open to feedback and continuous skill development, embracing mentorship, training, and collaboration to refine expertise in digital content marketing.

Responsibilities

• Maintain an editorial calendar that is well-planned, clear, and consistently executed.
• Publish content and videos to the website, social media, or on YouTube, while ensuring the content is “on-brand” and aligns with IMPACT’s Marketing Manifesto.
• Regularly audit old content. Optimize content to improve messaging to be more on-brand, increase reach and conversions as well as correctly remove content from our website and search engines where it makes sense (not making any technical errors).
• Maintain a handful of content pieces that need to be regularly maintained (ie. best websites, upcoming events, recommended software, etc.)
• Ensure CTAs are high-converting, on-brand, and aligned with campaign messaging.
• Collaborate with the sales team for content ideas and how they can be leveraging content assets for Assignment Selling/closing deals faster. This includes watching call recordings.
• Actively collaborate with the Director of Creative and Video to develop, optimize, and repurpose content across formats.
• Consistently evaluate and improve past content, updating articles, adding videos, and optimizing for SEO and AEO.
• Relentlessly identify and experiment with new strategies and tactics to dramatically improve the reach and engagement of our content.
• Regularly track social media and YouTube content performance using a social analytics platform, using data insights to refine strategy and improve engagement.
• Monitor and engage with audiences across social media platforms, responding to comments and fostering conversations (including on Reddit).
• Test and refine engagement strategies, experimenting with different post formats, hooks, and storytelling techniques to maximize comments, shares, and interaction.
• Optimize video content for distribution, ensuring clips from podcasts, webinars, and events are repurposed effectively for social and YouTube.
• Stay ahead of industry trends in social media, video content, and audience engagement, ensuring IMPACT remains at the forefront of digital marketing.

Benefits

• Health, vision, and dental coverage.
• 401(k) with company match.
• Paid time off and a flexible work schedule.
• Paid parental leave to support your growing family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees