Content Manager

TEKsystems • Atlanta, GA

9d • $40 - $50 • Hybrid

About The Position

Partner with Sales Marketing & Sales Comms to capture authoring requirements and content needs for the agency site
Act in a light Product/BA capacity: write/refine user stories, acceptance criteria, validate with IT, and coordinate testing/verification
Facilitate content exercises during replatforming (what content goes where, templates, governance standards)
Operationalize content: enable authors with tools, standards, guidelines; coach non-visual content owners through best practices
Analyze performance (using site analytics) and recommend content or structural adjustments based on data
Project coordination: manage task lists, dependencies, and deadlines; keep stakeholders aligned in an Agile environment
Influence without authority: drive outcomes with marketing stakeholders who “own” content, while representing Site Optimization standards

Requirements

• 2–3 years in Business Analysis, Project Coordination, or Content Operations for websites
• Experience working with content management systems (CMS) and guiding non-technical content owners
• Comfort writing user stories and collaborating with IT to verify delivery
• Experience using web analytics to evaluate content performance and recommend changes
• Strong communicator; thrives in cross-functional settings; flexible and open to learning a new organizational “language”
• project management
• Content strategy
• Web content
• adobe experience manager

Nice To Haves

• Salesforce Experience Cloud / Experience Builder / Salesforce CMS
• Adobe AEM (highly transferable to our Salesforce setup)
• Partnering with Sales Marketing/Communications
• Airline/Travel industry familiarity (plus)

Responsibilities

• capture authoring requirements and content needs for the agency site
• write/refine user stories, acceptance criteria, validate with IT, and coordinate testing/verification
• facilitate content exercises during replatforming (what content goes where, templates, governance standards)
• enable authors with tools, standards, guidelines; coach non-visual content owners through best practices
• analyze performance (using site analytics) and recommend content or structural adjustments based on data
• manage task lists, dependencies, and deadlines; keep stakeholders aligned in an Agile environment
• drive outcomes with marketing stakeholders who “own” content, while representing Site Optimization standards

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees