Content Manager

Singapore Post • Miami, WV

1d

About The Position

We are seeking an AI-savvy, content-driven Content Manager to join our Web Strategy team and help scale high-quality content production in support of our organic growth goals for 2026 and beyond. This role will be instrumental in building, managing, and optimizing a modern content engine that leverages AI responsibly to produce impactful, search-optimized content at scale. The ideal candidate is both strategic and hands-on—someone who understands content quality, SEO fundamentals, and how AI tools can accelerate production without sacrificing brand voice or performance. You will work closely with our SEO team and Project Manager to plan, execute, and continuously improve our content initiatives across the website and supporting channels.

Requirements

• Bachelor’s degree in English, Journalism, Marketing, Communications, or a related field.
• 5+ years of experience in content strategy, writing, and editing.
• Exceptional writing and editing skills with a keen eye for detail and a strong understanding of content flow.
• Proficient in SEO best practices and content management systems (CMS).
• Excellent communication and collaboration skills and the ability to manage multiple projects simultaneously.
• Ability to think creatively and strategically.
• Experience writing about SaaS Companies and technology.
• Your resume and a link to your online portfolio or writing samples.

Responsibilities

• Own and manage content production for web initiatives aligned to organic growth goals.
• Ensure content aligns with brand voice, messaging, and conversion goals.
• Maintain editorial standards and content quality across all deliverables.
• Leverage AI to accelerate content creation while maintaining editorial oversight.
• Develop and refine AI workflows, prompts, and processes to improve efficiency and consistency.
• Partner with SEO and Web Strategy leadership to identify opportunities where AI can drive scale, speed, and impact.
• Stay current on AI trends, tools, and best practices relevant to content and SEO.
• Work closely with the SEO team to align content production with keyword strategies, technical requirements, and performance goals.
• Optimize content for search intent, on-page SEO, internal linking, and structured content frameworks.
• Monitor content performance and collaborate on iterative improvements based on data and insights.
• Partner with the Project Manager to plan content roadmaps, manage timelines, and prioritize initiatives.
• Track content progress from ideation through publication and optimization.
• Coordinate with internal stakeholders and contributors as needed.

Benefits

• Responsible Time Off
• Comprehensive medical, dental, vision package with 100% employer paid options
• Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.
• Wellness Challenge App, Diabetes Prevention App, and Health Hub App
• 401k/Retirement Plan with 6% employer match
• Generous Parental Leave Program
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
• Talent Referral Program – get rewarded for referring a friend to join our team!
• Diverse training & internal networking opportunities across all of our product lines
• Opportunities for career progression and development
• Service recognition awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees