Content Manager

Support Revolution

1d • $90,000 • Remote

About The Position

As our Content Manager, you’ll be at the heart of our marketing engine! You’ll be transforming strategy into compelling stories across websites, blogs, social, case studies, and sales materials. You’ll collaborate closely with the Head of Marketing and global teams to ensure every piece of content is on brand, measurable, and digitally optimized.
This role is part creative, part strategist, and part leader. You’ll inspire a global team, share best practices, and ensure messaging is consistent, impactful, and world-class.
If you’re passionate about content, energized by creativity, and motivated by the impact your words can have on customers and business growth, this role is made for you!

Requirements

• 5+ years in B2B content marketing, marketing communications, or digital marketing
• Proven experience managing global or cross-functional teams
• Exceptional writing and editing skills - you make complex topics clear, engaging, and memorable, keeping it human and personable
• Strong digital marketing knowledge, including SEO, web, email, and social channels
• Comfortable managing multiple projects with tight deadlines
• Knowledge about AI optimisation strategies and how they fit with content plans
• Experience in IT services, managed support, or third-party support preferred

Nice To Haves

• Experience in IT services, managed support, or third-party support preferred

Responsibilities

• Write, edit, and adapt content for web, blogs, videos, campaigns, social media, and sales enablement
• Manage and mentor a global marketing team, driving consistency and quality
• Deliver integrated content packages optimized for digital success
• Collaborate with marketing, sales, product, and leadership to turn insights into engaging and lead-driving content
• Manage external writers, designers, and agencies to scale content production
• Oversee briefs, timelines, and quality to keep content on-brand and on time
• Monitor and report on program outcomes, leveraging insights to propose and implement continuous improvement initiatives that drive operational excellence

Benefits

• Competitive Salary of up to $90,000
• Medical, Dental, and Vision coverage
• 401K retirement savings plan
• Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
• Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
• Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
• Employee Development – A personalized competency framework with training opportunities to advance your career
• Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees