Content Management Analyst - Medical Education and Practice

Wolters Kluwer • Philadelphia, PA

4d • Hybrid

About The Position

The Content Strategist is responsible for the development, maintenance, improvement, and deployment of educational assessment content for medical and health professions education. A key responsibility of the Content Strategist is delivering robust assessment content that delights customers for being accurate, current, and written to applicable market and customer standards. Following a digital content workflow and using proprietary authoring tools, the Content Strategist will deliver quality assessment content in digital platforms, including the PrepU adaptive quizzing platform. Success in this role requires close collaboration with subject matter experts and customers, as well as Editorial, Content Operations, Product, and Sales colleagues. As the owner of designated products and deliverables, the Content Strategist ensures flawless content delivery to customers—meeting deadlines, specifications, scope, and budget requirements.

Requirements

• College degree (BA/BS) in English, Communications, Journalism, Health Sciences, or related field required.
• 2+ years of digital assessment content development or related experience required.
• Ability to work within content management systems and online authoring tools
• Strong project management skills, especially cost and schedule management
• Ability to track and manage multiple projects simultaneously
• Computer literacy demonstrated by expertise in Microsoft Office products
• Basic familiarity with HTML, XML, and metadata tagging
• Excellent verbal and written communication skills
• Ability to develop market knowledge
• Ability to network, build, and maintain effective working relationships with writers, subject matter experts, editors, developers, and vendors
• Ability to supervise and direct freelance staff or vendors
• Detail-oriented with ability to see the broader scope of projects
• Excellent analytical, judgment, and decision-making skills
• Team-oriented with skills such as flexibility and diplomacy
• Creative problem-solving skills and ability to exercise good judgment

Nice To Haves

• Familiarity with health professions education and curriculum is a plus

Responsibilities

• Ensure content meets Wolters Kluwer quality standards and guidelines.
• Recruit, contract, and manage item writers, reviewers, subject matter experts (SMEs), copyeditors, proofreaders, and vendors for multiple projects simultaneously.
• Conduct audits of assessment content to identify development needs.
• Work as the development editor with SMEs and vendors to develop new assessment content and evaluate and update existing assessment content.
• Develop plans, specifications, schedule, and budgets for content development projects and assessment product releases.
• Align all development activities with the core product schedule to guarantee timely delivery of every asset within the product suite.
• Manage project budgets and schedules and provide regular status reports to management.
• Identify and mitigate risks related to schedule, budget, scope, and quality, and keep stakeholders informed of significant risks and mitigation activities.
• Monitor content after deployment for continual quality assurance.
• Respond to customer escalations related to content on digital platforms and revise content as needed based on feedback, and market dynamics.
• Work in the PrepU content management system to create sites and portals for adaptive quizzing products.
• Establish and execute ongoing communication with internal and external teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level