Content Design Vice President - Operating Model Enablement

JPMorgan Chase & Co. • Wilmington, DE

1d

About The Position

Be the voice and storytelling engine that turns complex product, data, and
agility work into crisp, executive-ready narratives—across digital experiences
and senior leadership communications.

As a Vice President of Content Design in the Agility Centre of Enablement, you
will shape clear, compelling narratives for both digital products and senior
leaders—translating complex product, data, and agility work into executive ready
stories and high-quality communication assets. You will elevate the standard of
internal communications through strong design craft, PowerPoint storytelling,
and reusable patterns, operating as a trusted partner within an internal product
and agility consultancy.

Requirements

• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
• Strong information design + editorial judgement:
• Advanced PowerPoint / presentation design mastery, including executive deck structuring, slide composition, and visual hierarchy;
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
• Deep expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience

Nice To Haves

• Proficiency in Canva and Adobe Creative Suite

Responsibilities

• Own executive-ready storytelling and deck craft
• Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals
• Building reusable templates and raising the bar of communications for the whole team.
• Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable
• Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts
• Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed