Content Cleaning Specialist

SERVPRO of Preferred Fire and Water, LLC • Grand Rapids, MN

7d

About The Position

Do you take satisfaction in making property sparkle and fresh again? Does helping people restore normalcy after a disaster energize you?
Join our veteran-led, family-owned SERVPRO team! Here, every day brings the chance to help families recover from fire, water, smoke, mold, or sewage damage—leaving them with one simple outcome: “Like it never even happened!”

Why You’ll Love This Role
Impactful Mission: Help clients regain peace of mind by restoring treasured belongings and personal property.
A Supportive Culture: We’re a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
Growth Opportunity: Learn restoration techniques, pursue IICRC certifications, handle diverse cleaning challenges, and build your career.

Requirements

• A genuine eye for detail and a passion for quality—laundry, upholstery, and delicate materials should feel like a puzzle you love to solve.
• Strong work ethic, honesty, and accountability.
• Excellent organization skills and ability to meet deadlines.
• Clear and professional verbal and written communication.
• A high school diploma/GED.
• A valid driver’s license and willingness for on-call shifts.
• Comfortable using computer software or systems as part of your workflow.

Nice To Haves

• Background in cleaning & restoration is helpful—but your attitude matters most.

Responsibilities

• Clean, restore, and deodorize contents and property affected by fire, water, mold, smoke, or sewage.
• Capture “before-and-after” photos of items cleaned for documentation and client reassurance.
• Assist in content assessments and restoration planning.
• Keep clients informed about your work, addressing questions and concerns professionally.
• Report safety issues or unusual findings to supervisors promptly.
• Communicate clearly with clients, managers, crew chiefs, and technicians throughout each job.
• Learn—and follow—proper water, smoke, and mold-removal methods and equipment usage (we’ll train you!).
• Help maintain our workspace by performing light office cleaning tasks as needed.

Benefits

• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED