Content and Communications Lead

RecidivizOakland, CA
1d$102,000 - $111,500Remote

About The Position

Recidiviz is thrilled to be hiring a Content & Communications Lead to join our marketing team! We’re a small, fast-moving group that creates moments and messages that drive our mission forward. That’s where you come in. We’re looking for a master storyteller with a strategist’s eye for reputation. You will own our narrative across both owned and earned channels, building the content engine that shapes how the world perceives Recidiviz and our work. About us Recidiviz is creating safer, healthier communities by improving outcomes for people in the criminal justice system. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making. Using software tools and thoughtful product design, we’ve been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work. People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds. About the role As the Content & Communications Lead, your work will bridge the gap between content marketing and strategic communications, ensuring that every blog post, case study, and press pitch positions Recidiviz to drive greater impact with our government partners. You will not just be writing; you will be hunting for impact. You will interview pilot users to uncover success stories and translate them into assets that inspire adoption in other states. You will partner with our data analysts to understand and communicate industry-leading metrics and insights. Simultaneously, you will manage a highly targeted PR and speaking engagement strategy, securing high-value industry placements that validate our work while limiting our exposure to the risks of a highly polarized media environment. You will report to the CMO and work closely with the State Engagement and Business Development teams to ensure they have the narrative tools to build deep high trust relationships. This role requires occasional domestic travel (2-3x year) to collaborate with teammates in person, attend our annual Partner Summit, and support on-site content production with state partners.

Requirements

  • Storytelling Expertise: 7+ years of experience in content marketing, communications, or journalism, with a portfolio of complex topics translated into compelling narratives.
  • Navigating Complex Narratives: You have a finely tuned sense of "safe" vs. "risky" media. You understand how to steer in polarized environments and can judge which stories will build trust and support the goals of government leaders.
  • Strategic Versatility: You are comfortable toggling between "Marketing Mode" (AEO, case studies) and "Comms Mode" (reputation, media relations).
  • Project Management: Ability to manage an editorial calendar independently, coordinating with internal subject matter experts (SEMs) to extract insights without burdening them.

Nice To Haves

  • Data/Technology Experience: Experience humanizing deeply technical or data-driven content for diverse audiences.
  • Journalism Experience: A proven ability to interview subjects, find the "hook," and meet strict deadlines.
  • Multimedia Experience: Producing content across video, podcasts, events, long and short-form writing, and interactive formats.

Responsibilities

  • The Perception Drumbeat: Own the editorial calendar and execute a content strategy designed to shift specific brand perceptions about Recidiviz and the challenges we are solving.
  • Storytelling Engine: Build the internal infrastructure to regularly surface impact stories—from data wins to user quotes—and package them into case studies, blog posts, and whitepapers.
  • Targeted Earned Media: Identify and evaluate press and award opportunities that reach specific audiences rather than chasing vanity metrics in broad outlets. You will manage our reputation by balancing visibility with thoughtful context.
  • Roadmap Enablement: Partner with Product Marketing to build a library of state case studies that help our partnership teams show new agencies what is possible, and existing partners the case for more ambitious impact.
  • Ghostwriting & Thought Leadership: Capture the voice of our executive team to ghostwrite Op-Eds, LinkedIn articles, and speeches that position Recidiviz as a leading govtech innovator.

Benefits

  • Effective, extremely thoughtful colleagues, working together on a mission that matters
  • 90% medical, dental, and vision insurance coverage for you and your dependents
  • Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year
  • 401(k) retirement plan with 5% company match and no vesting period
  • 12 weeks of paid parental leave
  • Complimentary One Medical membership (availability based on location)
  • Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
  • Monthly ClassPass credit for personal wellness
  • Free mental health support via Talkspace
  • Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose
  • An annual company offsite and other ad-hoc gatherings
  • All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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