Contact Lens Coordinator
About The Position
SUMMARY: Position requires a sound understanding of the ophthalmic practice, contact lenses, patient care, knowledge of ophthalmologic instrumentation and testing equipment; including the proper care and usage. Ability to communicate with patients, co-workers and supervisor is critical. Optimize and oversee the contact lens department to ensure efficiency and compliance with company policies and operational guidelines. Job Title: Contact Lens Coordinator Department: Ophthalmology Location: WNY - Reed Eye - Pittsford Hours Per Week: 40 Hours Schedule: Working schedule Monday thru Friday 8:30 - 5:00. No Saturdays
Requirements
- Strong analytical, communication and computer skills.
- 2-4 years ophthalmic and contact lens experience.
- Successful completion of JCAHPO ophthalmic assistant certification within one year on the job.
Responsibilities
- Promptly and professionally assist the doctor in patient care areas.
- Understands and communicates well to patients regarding their contact lens needs.
- Returns phone calls to patients.
- Maintains patient confidentially.
- Efficiently and accurately interviews patients and documents histories.
- Demonstrates working knowledge of eye anatomy, disease, symptoms, ocular meds and contact lenses.
- Utilizes proper universal precaution procedures.
- When required, accurately performs IOL Master, I-trace, vision test, contact lens fit, muscle testing and pupil examinations.
- Oversees contact lens procedures and protocols.
- Participates in hiring and training of contact lens techs.
- Invoicing approval
- Completes monthly contact lens inventory.
- Provides ongoing training for contact lens techs.
- Educates doctors and technicians on new contact lens products.
- Communicates with contact lens venders.
- Sets up and manages contact lens accounts.
- Communicates with staff on updated contact lens information ex: pricing, new products, product rebates, etc.
- Educates the patients on contact lens, cleaning and storage process, wear time, etc.
- Trains patients on insertion and removal of contact lenses.
- Places contact lens orders.
- Handle contact lens tech issues and complaints related to contact lenses.
- Assist with contact lens studies.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
