Contact Lens Fitter

Kaiser Permanente•Petaluma, CA

About The Position

Under the Branch managers direct supervision with technical review by the ordering Optometrist, is responsible for fitting both rigid and soft contact lenses using an approved spectacle prescription. Essential Responsibilities: Duties include but are not limited to: measurement of corneal curvature by use of a keratometer; selection of lens size; inspection of fit through the introduction of fluroscein and the use of a Burton Lamp and/or slit lamp; training patients, individually or in groups, in the proper procedure for wear and care of daily and extended wear contact lenses; receives and inspects contact lenses; maintains and reorders stock; rotates solution; refers for conditions that deviate from the norm, completes necessary records and requests future appointments as necessary. make available to patients, pertinent literature and associated contact lens products. As applicable, is responsible for the sale of sunglasses to contact lens patients. May also be required to perform spectacle dispensing and related activities. As pathological conditions are observed, refers patients to the Ophthalmologist or Optometrist for care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Completes vendor order card for trial lenses and sends to the Regional Customer Service Center. Completes vendor order form to accompany prescription card to Regional Contact Lens Department. Receives contact lenses from supplier as appropriate. Checks the specifications of the lenses and the charges for accuracy. Make future appointments when necessary. Completes all appropriate forms, including Medi-Cal and Medicare insurance, etc. Explains policies and procedures regarding refunds and lens replacement agreements to patients. Performs customer service and floor coordinating duties. Perform all other duties as required to ensure proper fit of contacts for patient satisfaction, including various clerical functions when necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Grade 40

Requirements

Minimum of 2 years contact lens journeyperson or Technician II experience
High School Diploma/GED
50 mile travel
25 wpm required
National Contact Lens Examiner - Basic Certification OR National Contact Lens Examiner - Advanced Certification
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Must be willing to work in a Labor Management Partnership environment
Refer to Position Specifications outlined in the appropriate collective bargaining agreement

Responsibilities

measurement of corneal curvature by use of a keratometer
selection of lens size
inspection of fit through the introduction of fluroscein and the use of a Burton Lamp and/or slit lamp
training patients, individually or in groups, in the proper procedure for wear and care of daily and extended wear contact lenses
receives and inspects contact lenses
maintains and reorders stock
rotates solution
refers for conditions that deviate from the norm
completes necessary records and requests future appointments as necessary
make available to patients, pertinent literature and associated contact lens products
responsible for the sale of sunglasses to contact lens patients
perform spectacle dispensing and related activities
refers patients to the Ophthalmologist or Optometrist for care as pathological conditions are observed
enters prescription and sales information into computerized system
completes vendor order card for trial lenses and sends to the Regional Customer Service Center
completes vendor order form to accompany prescription card to Regional Contact Lens Department
receives contact lenses from supplier as appropriate
checks the specifications of the lenses and the charges for accuracy
make future appointments when necessary
completes all appropriate forms, including Medi-Cal and Medicare insurance, etc.
explains policies and procedures regarding refunds and lens replacement agreements to patients
performs customer service and floor coordinating duties
performs various clerical functions when necessary