Contact Center QA Analyst

E Pro Consulting • Chandler, AZ

1d

About The Position

Hi, We do have a Contract opportunity for Contact Center QA Analyst with our implementation partner. Please share your updated resume ASAP. Here goes the Job Description: Job Title Contact Center QA Analyst Job Location: Chandler, AZ Job Type: Contract (12-18 months) Rate: Negotiable Citizen, GC, EAD-GC, H4, L2 & TN & Canadian Visa Only

Requirements

• Prior QA testing experience with Contact Center applications.
• Hands on NICE Interaction Recording and Analytics testing and/or development/engineering experience.
• Must have hands on IP telephony and/or routing QA experience: (e.g. Genesys, Cisco, Aspect ).
• Able to read logs in UNIX.
• Intermediate SQL skills.
• HP QC/ALM hands on experience.

Nice To Haves

• Financial & PM experience is desired.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed