Consumer Process Transformation Partner

Regions Bank•Hoover, AL

17d•Onsite

About The Position

At Regions, the Consumer Process Transformation Partner leads and manages the dynamics of cross-functional process improvement initiatives. This job works across the Consumer Banking Group translating business needs and establishing initiatives to enable continuous improvement, business innovation and optimization , and innovative client-associate experiences.

Requirements

Bachelor's degree in a related field
Seven (7) years of experience in process improvement, business analysis, project or change management, or other related business unit experience
Ability to evaluate change management impact and risk
Ability to exhibit professionalism and poise in interacting with senior executives
Ability to think both strategically and tactically, with strong analytical, critical thinking, and problem-solving skills
Ability to work in a fast-paced, multi-tasked environment
Ability to work independently
Advanced knowledge of Microsoft Office (e.g., Excel & PowerPoint)
Deadline driven
Knowledge of legal and regulatory environment as it relates to compliance
Strong communication skills
Strong organizational skills
Strong time management skills
Strong written, storyboarding, visualization, long-form writing and editing skills; can pivot between technical and strategic conversations

Nice To Haves

Master’s degree
Six Sigma Black Belt certification
Lean certification
Strong knowledge of statistical analysis, business intelligence, and project management software (e.g., Sigma XL, Power BI, JIRA)
Financial banking experience

Responsibilities

Acts as consultant and expert resource regarding various business needs and requirements
Supports the development of transformational strategies and translates those strategies into initiatives and relevant business capabilities
Identifies business unit issues, performs root cause analysis to recommend, prioritize and facilitate the appropriate corresponding strategy and clearly articulates strategic opportunities for continuous improvement
Works on Black Belt projects that often include business suppliers and customers to fully integrate the Six Sigma methodology into the entire product value stream
Identifies, suggests, and implements best practices to facilitate best solutions and methods that will optimize processes in all areas of business
Improves end to end business processes that yield annualized expense reduction, positive revenue impact, increases process capacity and / or reduces risk
Conducts business process current state assessments identification of gaps, and designs future state processes to evolve or react to continuous industry or internal changes
Identifies business unit issues, assisting in root cause analysis and identifying solutions that clearly articulate strategic opportunities for continuous improvement
Involved in the full lifecycle of strategic projects from inception to execution, formulating solutions to key business issues and opportunities
Pursues new opportunities for business innovation and optimization recognizing potential enhancements – performing root cause analysis to recommend, prioritize and facilitate the appropriate corresponding strategy
Evaluates end to end processes, procedures, and people to identify continuous improvement opportunities
Contributes to workflow or process change and redesign, and risk and control identification
Translates complex insights into simple and actionable recommendations and presents to varying audiences including executives, senior managers, and associates
Owns key deliverables that communicate segment performance for continuous improvement and management reporting
Develops and presents to senior business partner leadership concise analysis on opportunity findings, recommendations, and financial validation in formats as required (PowerPoint, White Paper, etc.)