Consumer Loan Servicing Specialist I

Hudson Valley Credit Union•Poughkeepsie, NY

About The Position

Hudson Valley Credit Union is currently recruiting for the position of Consumer Loan Servicing Specialist I. The primary function of this role is to ensure the upkeep and safekeeping of all consumer loan files, and to perform routine loan maintenance and payment processing.

Requirements

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required

Responsibilities

Update loan files, supply information from loan files, send files for imaging, index & audit of documents in Synergy, maintain security of member loan files to specified guidelines and obtain paper or fiche copies for members of management, auditors or the Member Debt Solution department.
Perform loan maintenance, loan research and payment processing as required.
Maintain the accuracy of members’ stock certificates held by the Credit Union by performing semi-annual stock audits, adding or releasing stock held and establishing an accurate value for each stock.
Generate recurring vendor reports and processes all claim filings for vehicle insurance, GAP and disability insurance.
Responsible for lien perfecting for electronic and paper title states, boats and vehicles requiring UCC filings.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.