Consumer Loan Processor

SESLOC Credit Union • San Luis Obispo, CA

1d

About The Position

At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.
Join a team that puts people first! SESLOC is looking for a detail‑driven, member‑focused Consumer Loan Processor who's passionate about helping members reach their financial goals.
What You'll Do
As a key part of our lending team, you'll guide members through the loan process from start to finish. You'll:

Requirements

• High school diploma or GED
• 1-3 years of loan processing or related financial experience
• Strong customer service skills
• Must be registered or qualify to register with the National Mortgage Licensing System & Register as a Mortgage Loan Originator (MLO) and maintain annual registration requirements.

Nice To Haves

• Credit Union experience
• Bilingual (English/Spanish)
• If you're a notary (or want to become one!), even better.

Responsibilities

• Interview applicants and help them choose the right loan products
• Process loan requests, assemble documentation, and ensure accuracy
• Review credit reports, verify income, and calculate debt‑to‑income ratios
• Prepare loan documents for branches and the contact center
• Support specialized services like DMV paperwork and account transfers
• Provide outstanding member support over phone and email
• Collaborate with branches and departments to ensure smooth workflows
• Help educate members by recommending helpful products and services
• Maintain confidentiality, follow federal and state regulations, and keep up to date on Credit Union policies, products, and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED