Consumer Loan Processor

SESLOC Credit UnionSan Luis Obispo, CA
1d

About The Position

Consumer Loan Processor At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business. Join a team that puts people first! SESLOC is looking for a detail‑driven, member‑focused Consumer Loan Processor who's passionate about helping members reach their financial goals. What You'll Do As a key part of our lending team, you'll guide members through the loan process from start to finish. You'll: Interview applicants and help them choose the right loan products Process loan requests, assemble documentation, and ensure accuracy Review credit reports, verify income, and calculate debt‑to‑income ratios Prepare loan documents for branches and the contact center Support specialized services like DMV paperwork and account transfers Provide outstanding member support over phone and email Collaborate with branches and departments to ensure smooth workflows Help educate members by recommending helpful products and services Compliance & Professionalism You'll maintain confidentiality, follow federal and state regulations, and keep up to date on Credit Union policies, products, and training. If you're a notary (or want to become one!), even better. Grow With Us You'll have opportunities to mentor new team members, expand your lending expertise, and contribute to our Credit Union's strong reputation. What You Bring High school diploma or GED 1-3 years of loan processing or related financial experience Strong customer service skills Must be registered or qualify to register with the National Mortgage Licensing System & Register as a Mortgage Loan Originator (MLO) and maintain annual registration requirements. Credit Union experience is a plus! Please be sure to add a cover letter and a current resume. Bilingual (English/Spanish) preferred EOE As part of the recruitment process, SESLOC may run a bond check, credit check and criminal history check as part of the recruitment process. If SESLOC runs these reports, we will obtain your authorization first.

Requirements

  • High school diploma or GED
  • 1-3 years of loan processing or related financial experience
  • Strong customer service skills
  • Must be registered or qualify to register with the National Mortgage Licensing System & Register as a Mortgage Loan Originator (MLO) and maintain annual registration requirements.

Nice To Haves

  • Credit Union experience is a plus!
  • If you're a notary (or want to become one!), even better.
  • Bilingual (English/Spanish) preferred

Responsibilities

  • Interview applicants and help them choose the right loan products
  • Process loan requests, assemble documentation, and ensure accuracy
  • Review credit reports, verify income, and calculate debt‑to‑income ratios
  • Prepare loan documents for branches and the contact center
  • Support specialized services like DMV paperwork and account transfers
  • Provide outstanding member support over phone and email
  • Collaborate with branches and departments to ensure smooth workflows
  • Help educate members by recommending helpful products and services
  • Maintain confidentiality, follow federal and state regulations, and keep up to date on Credit Union policies, products, and training

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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