Consumer Loan Processor II

C&F Bank•Leon, VA

2d•Onsite

About The Position

Preparation of timely and accurate loan documents for Real Estate and Non-Real Estate loans including but not limited to, purchases, refinances, home equity, construction loans, secured and unsecured consumer loans using bank provided software. Communicate with relationship managers, attorneys, and underwriters to ensure accurate processing and closings.

Requirements

2–5 years loan documentation or loan processing experience required
High School diploma or GED required.
Knowledge of TRID, HMDA, Flood, and consumer lending regulations required
Strong working knowledge of consumer, mortgage, and construction lending required
Knowledge in loan processing and consumer lending regulations required.
Excellent communication, interpersonal, organizational, and PC skills are required.
Must be detail oriented.
Strong rapport-building, decision-making, and problem-solving skills are essential.
Ability to balance meeting daily objectives while promptly responding to telephone and email inquiries
Must be able to manage time wisely yet have the flexibility to step outside of a typical routine to handle unexpected situations.

Nice To Haves

Associate Degree preferred.

Responsibilities

Utilizes bank provided Software to prepare loan documents required for each specific loan type, including but not limited to car loans, mortgage loans, HELOCs, and Construction loans
Adheres to all related compliance regulations including but not limited to TRID, Flood and HMDA
Works with RMs, underwriting and closing agents to obtain required information for complete and accurate loan documents
loan operations contact for RMs with questions about the Bank’s consumer, mortgage and construction loan documentation processes
Preparation of Loan Estimates and Closing Disclosure for real estate loan packages
Updates loan pipeline activity and status
Ensures that closing documents are prepared and reviewed within the guidelines set forth in the approved Credit Memorandum
Prepares loan files for post-closing and booking, including document imaging preparation
Answers inquiries in a friendly and professional manner
Responds to inquiries/contacts branch employees, lenders, and third parties in a courteous and timely manner
Adheres to all Bank policies and procedures
Assists in updating policies and procedures when appropriate, including making suggestions for process improvements
Regularly reviews and complies with Consumer Loan regulations
Monitors all loan documents for compliance purposes
Attends meetings as needed/required
Assists with special projects and other duties as assigned
Collaborates with processing team on complicated or unique issues
Update checklists and processes, as needed