Consumer Compliance Officer

Banesco USA

5h • Hybrid

About The Position

Banesco USA is seeking a Consumer Compliance Officer for our Compliance business unit.

Requirements

• Education: Bachelor’s degree in Business Administration or equivalent work experience.
• Experience: Five (5) years of experience in the Consumer Compliance in a financial institution.
• Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.)
• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Strong attention to detail and accuracy.
• Ability to multi-task, with strong organization, time-management and prioritizing skills.
• Strong customer service skills, ensuring satisfaction of internal and external customers.
• Problem-solving and analytical skills in order to identify problems.
• Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures.

Nice To Haves

• Certified Consumer Compliance Manager (CRCM), preferable.

Responsibilities

• Maintain open communication to interact with all departments.
• Conduct monitoring reviews according to the monitoring schedule. Create reports to reflect the status of the Bank’s compliance with regulation, use the rating methodology to determine the overall rating of the review, create a report that reflects that status of the Bank’s compliance with regulation that includes an overall rating, violations of law or exceptions to policies and procedures as well recommendations for corrective action and to discuss the results of reviews with the VP, Consumer Compliance & CRA Officer.
• Monitor the completion of recommended action plans and negotiate new deadlines for action plans that remain pending.
• Perform quality control of HMDA reportable loans on a monthly basis to ascertain the accuracy of reported information. Provide training to applicable parties when errors are noted and correct errors in CRA Wiz HMDA LAR when necessary.
• Update and create policies and procedures whenever necessary.
• Assist the VP, Consumer Compliance & CRA Officer by creating and providing training presentations for targeted training; violations of laws, exceptions to policy noted in compliance monitoring reviews, implementation of new or amended regulation, implementation of new or amended bank products, etc.
• Assist in the investigation of consumer compliance complaints; understand the root cause of the error, if an error was made, determine the impact of the issue on other customers and determine restitution if any.
• Assist the VP, Consumer Compliance & CRA Officer with the review of advertisements and notices for customers coordinating with marketing and other departments
• Assist the VP, Consumer Compliance & CRA Officer with regulatory exams and internal audits.
• Attend seminars to receive ongoing training and be informed of regulatory changes.
• Responsible for completing annual training program assigned other than Consumer Compliance,
• Performs other functions and/or duties as assigned.

Benefits

• Competitive base salary.
• Paid time off.
• Hybrid or fully remote option.
• 401k with employer match.
• Tuition reimbursement.
• Paid parental leave.
• Medical, Dental, Vision.
• Life Insurance.
• Supplemental Insurances.
• Short-Term & Long-Term Disability Benefits.
• Free parking.
• On-site Cafeteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees