Consumer Bank Product Partner Planning & Engagement Lead

JPMorgan Chase & Co. • Jersey City, NJ

8d

About The Position

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Consumer Bank, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.
As the Partner Planning & Engagement Lead for the Consumer Bank agile product portfolio, you will play a key role in supporting the alignment of product investments and roadmaps to Consumer Bank Strategic Objectives. You will help mobilize product teams to deliver large-scale initiatives and enable frictionless execution by ensuring agile product partners are aligned to deliver against Consumer Bank priorities. Through collaboration with cross-functional partners and a focus on continuous improvement, you will contribute to better business and product outcomes across the organization.

Requirements

• 5+ years of experience or equivalent expertise in program management or performance optimization
• Proven ability to manage and implement operational effectiveness initiatives
• Proven ability to operate within the product development life cycle and agile methodologies
• Proficiency in agile methodology, Jira/Jira Align, Microsoft Suite (Word, PowerPoint, Excel), and Confluence.
• Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives simultaneously.
• Demonstrated capability to influence, align, and build consensus among stakeholders across the organization to drive successful outcomes.
• Skilled at translating complex information into clear, engaging, and persuasive messages that resonate with senior audiences.
• Exceptional attention to detail and strong analytical skills.

Nice To Haves

• Experience in financial services and consumer banking

Responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Align partner product priorities to CB strategic business objectives and desired P&L outcomes.
• Establishes a partner communication framework to create awareness and alignment to business objectives and product priorities.
• Partners closely with Product Owners, Technology Leads, Design Leads and Data Owners to track roadmap execution, capacity, dependencies, risks, and performance metrics.
• Ensures Consumer Bank stakeholders are aligned to capabilities being built by product partners that impact the Consumer Bank business and customers.
• Drive operational process improvements, facilitate adoption of agile product development best practices and resolution of escalated issues.
• Prepare senior management updates and synthesize complex information into executive level communications.
• Support special projects and executive requests.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees