Consumer AML Program Lead

Bank of America•Charlotte, NC

20h•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. Responsibilities: Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations Skills: Process Design Program Management Project Management Reporting Strategy Planning and Development Issue Management Oral Communications Presentation Skills Prioritization Problem Solving Performance Management Process Performance Management Process Simplification Risk Management Workforce Planning Line of Business Job Description Consumer AML seeks a resource that possesses strong project management skills to help drive technology and non-technology projects. This person will serve as primary contact to stakeholders for all project related questions. The resource will be responsible for interfacing with Process Owners, SMEs, Technology Delivery Managers and management to drive project deliverables and will interact heavily with the application teams to coordinate shared deliverables, provide updates, and handle inquiries and issues. Individual will: Act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery Identify all stakeholders and ensuring appropriate resources are engaged and producing results as needed Identify risks and mitigation plans and mitigation owners Maintain project documentation and project systems of records Leverage excellent written communications skills to complete project related documentation as well as present project status to senior level management Assure project management methodology compliance through managing team efforts on the completion of required documentation Work closely with Technology Delivery Managers, application and infrastructure technology teams Ensure timely action/coordination on all change related deliverable Ensure projects meet overall deadlines & escalate immediately for any showstoppers Provide weekly project status report outs to leadership

Requirements

Proven ability to lead, manage, and organize a project from beginning to end
Project management experience: identifying impacted stakeholders, documenting business requirements, use cases, people/process designs, work breakdown structures, integrated project planning and management, coordinating design approvals, system integration and user acceptance testing and deployment activities
Demonstrated ability to work as part of a team
Excellent communication skills, analytical skills and a highly professional attitude are essential
Experienced with Microsoft Project, Excel, PowerPoint, SharePoint
Multiple years of hands-on project management experience

Nice To Haves

Consumer AML Technology experience is a plus
Exposure to Agile Methodologies
Experience with JIRA

Responsibilities

Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations
Act in the LOB project management role to manage small to large scale technology projects or multiple smaller scale projects through all stages of the life cycle, ensuring on-time, quality delivery
Identify all stakeholders and ensuring appropriate resources are engaged and producing results as needed
Identify risks and mitigation plans and mitigation owners
Maintain project documentation and project systems of records
Leverage excellent written communications skills to complete project related documentation as well as present project status to senior level management
Assure project management methodology compliance through managing team efforts on the completion of required documentation
Work closely with Technology Delivery Managers, application and infrastructure technology teams
Ensure timely action/coordination on all change related deliverable
Ensure projects meet overall deadlines & escalate immediately for any showstoppers
Provide weekly project status report outs to leadership

Benefits

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

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