CCSB - Financial Services - Manager - Consulting

Ernst & Young•Charlotte, NC

3d•$128,400 - $235,300•Hybrid

About The Position

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Business Consulting Manager - Financial Services - Business Transformation - Corporate, Commercial and SME (CCSB) Banking EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team! The Business Transformation practice offers global and regional financial services clients the assistance needed to improve their performance in a rapidly changing business environment. We assemble experienced multidisciplinary teams, use consistent and proven global methodologies and draw on the full breadth of EY's global reach, depth of capabilities and knowledge. Collectively, the group has a comprehensive skill set, which supports the delivery of operations, technology, product, sales, compliance, and risk projects for top clients in the U.S. financial services industry. The objective of our Business Transformation - Corporate, Commercial and Small and Medium Enterprise (CCSB) Banking Practice is to support financial services to continually innovate, transform to retain relevance, and deliver on growth. You can expect to work with client resources to analyze, evaluate, and enhance transformational programs within CCSB's five key initiatives: 1) cash management, transaction banking, treasury and payments modernization, 2) client and front-office growth strategies to drive a more digital, responsive and efficient customer experience, 3) technology modernization of legacy platforms to raise efficiencies and build out digital capabilities, 4) commercial lending technology enablement across the middle and back-office functions and 5) trade transformation. The opportunity: You will have the chance to be part of a fast-moving, high-growth company. We offer variety, challenge, responsibility and the opportunity to realize your leadership potential. If you are interested in being part of a dynamic team, serving clients and reaching your full potential, EY Consulting is for you! Your key responsibilities: As a Manager, you're likely to spend most of your time on operational and technical aspects of client business. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be at the center of the engagement driving work while maintaining close ties with the client. This requires developing an in-depth understanding of our clients' unique needs and goals to effectively lead a workstream while delivering meaningful improvement insights. A manager will drive high-quality work products within expected timeframes and on budget. You will be an active member in providing counselling and mentoring to junior consultants within the organization. A Manager is also responsible for contributing to practice collateral and driving growth in the marketplace to further the development of our brand, our business and our people.

Requirements

Bachelor's degree plus approximately 5+ years of related work experience; or a graduate degree plus approximately 4+ years of related work experience, specifically within CCSB Banking, CCSB Credit, Treasury Management, Transaction Banking and/or Client Front Office
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the CCSB space
Demonstrated ability to manage and supervise a workstream through all phases of the project lifecycle
Experience creating detailed project plans, managing tasks and deliverables against the plan, reviewing outputs, and providing feedback to team members
Ability to travel - you will likely spend a significant amount of time onsite with our clients. This travel can be as much as 80% to 100% of a work week and may be international.
Consistently mentor and develop junior resources
Develop trust-based relationships with clients
Collaboratively define a delivery plan with your team and engagement leadership
Relentlessly deliver exceptional client service
Develop expertise in specific practice areas to increase knowledge base and capabilities

Nice To Haves

CCSB Lending/Credit experience across the credit lifecycle (e.g. sales/origination, underwriting, fulfillment, servicing, loan accounting, monitoring, and default)
Consulting experience with a Big 4 firm or large global financial institution
Knowledge of KYC, AML, and other applicable compliance regulations
Channel (branch, online, mobile, contact center, relationship manager) transformation experience
Experience with operating model design to define target state business, operations, technology, and control partner functions
Experience in core platform transformation to support the changing business and regulatory landscape, enabling the realization of strategic business priorities including improved client experience, market expansion and easier partner/correspondent banking integration
Experience in design, testing, and implementation of technology-enabled solutions
Experience in vendor assessment, selection, and transformation
Experience in capability maturity model planning, roadmap development and investment prioritization for large-scale, strategic, and transformative initiatives
Knowledge of workforce readiness, mobilization, and sales force effectiveness

Responsibilities

manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members
developing an in-depth understanding of our clients' unique needs and goals to effectively lead a workstream while delivering meaningful improvement insights
drive high-quality work products within expected timeframes and on budget
providing counselling and mentoring to junior consultants within the organization
contributing to practice collateral and driving growth in the marketplace to further the development of our brand, our business and our people

Benefits

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business.
In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, flexible vacation time to use at your discretion for rest, recreation and personal activities, 19 observed holidays, and a range of programs and benefits designed to support your physical, financial and social well-being.
The opportunity to manage a portfolio of talent within a designated service line
A collaborative environment where everyone works together to create a better working world
Excellent training and development prospects, both through established programs and on-the-job training
An excellent team of senior colleagues, dedicated to managing and varying your workload
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job in all geographic locations in the US is $128,400 to $235,300.
The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400.
Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances.
You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.