Consultant Performance Analytics

The Hartford • Hartford, CT

1d • Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. A Performance Analytics Consultant works with their team to execute the vision and strategy for data and performance analytics in Personal Lines. They will cultivate a culture of data driven decision making, accountability and execute on strategic initiatives resulting in profitable growth. As a true partner to Personal Lines product organization, they will have the technical expertise to leverage the power of data and business knowledge to communicate scope and impact to product business partners. Who are we? We analyze data to help the business make informed analytics-based decisions. The Personal Line Performance Analytics team monitors Key Performance Indicators (KPI) of Auto and Home insurance. We analyze KPI trends, compare actual performance to expectations to answer questions like Which areas are lagging compared to expectations? What actions would result in profitable growth? We combine product knowledge and analytics to upskill and deliver actionable insights to the Personal Lines organization. We use advanced methodology and tools to efficiently analyze and then must accurately articulate results so business partners understand the metrics and can take action.

Requirements

• Prior Personal or Commercial Insurance experience is required
• Has the ability to work in a diverse group, form a project outline and march the project to completion.
• Working knowledge of analytical and reporting tools.
• Has basic knowledge & the ability to write SQL queries to pull data.
• Ability to build working relationships with business partners & and break down complex topics in order to solve problems.
• Ability to work effectively both in a team environment and independently.

Nice To Haves

• Product or Pricing Work Experience preferred.
• Project Management Work Experience.
• Has business analytics skills and can translate the story to business partners
• Asks intriguing questions to get key information from business partners, builds strong partnerships, and helps lift the analytical capabilities of the organization
• Is creative, collaborative, and eager to learn new things
• Has foundational knowledge of insurance product coverages, common metrics, & actuarial loss concepts
• Has basic knowledge of SQL
• Has interest in learning new analytical strategies and building expertise with various tools
• Experience understanding database structures and data architecture is a plus.

Responsibilities

• Work with teammates to perform monitoring tasks of strategic initiatives and products, identify areas of risks, opportunities, and provide actionable insights.
• Work with & understands production, performance & modeled metrics
• Develop a deep understanding of Personal Line data assets. Has the ability to combine data from multiple disparate sources.
• Provides solutions to customer needs on large-scale projects and ad-hoc questions.
• Independently resolves low to medium complexity customer requests.
• Is a Performance Analytics partner who aids state product management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees