Senior Consultant Performance Analytics

The Hartford • Hartford, CT

1d • Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Sr. Performance Analytics Consultant, Commercial Property and Catastrophe Claims Performance Analytics, The Hartford Reporting to the Director of Commercial Property and Catastrophe Claims Performance Analytics, this Senior Performance Analytics Consultant role is accountable for supporting the evaluation of operational and financial trends underlying business insurance property and catastrophe claims.  You will partner with claims, product, actuarial and other segment leaders to proactively share emerging trends and respond to their questions on a variety of KPIs, health of the line metrics and emerging trends or issues.  In addition to providing deep analytics, the ability to tell a story with data is an essential skill as you work to influence a diverse audience to drive action and enable business decisions.  With a tremendous amount of data at your fingertips across different subject areas, you will partner closely with process analysts to develop new metrics, evaluate hypotheses, and drive actionable insights using data.

Requirements

• Bachelor’s degree preferred; experience in data or performance analytics preferred.
• Demonstrated strong data analytics skills and familiarity with various tools used for data exploration, analysis and visualization (e.g. Snowflake, Oracle, Excel, Tableau Desktop and Server, ThoughtSpot, etc.)
• Intermediate SQL skills or better strongly preferred with demonstrated ability to manage and manipulate large data sets.
• Proven ability to collaborate with business partners to deliver on actionable insights.
• Demonstrated strong communication skills and ability to build strong partnerships (essential to success for this role)
• Ability to execute on multiple projects concurrently while managing competing priorities and plans to meet business goals and objectives.
• Ability to lead without having formal authority and to work both independently as well as in a team environment.
• Flexibility and willingness to adapt to changing trends (operational, industry, and technological)
• Strong attention to customer needs and capability to translate into actionable solutions.
• Documented track record of creating innovative data solutions; passion for delivering outcomes.

Nice To Haves

• Understanding of the Agile framework is a plus.
• Property claim experience is a plus.

Responsibilities

• Ability to identify and drive meaningful improvement within the Claims organization.
• Opportunity to connect newsworthy macro trends to claims trends and operational performance (i.e. inflationary impacts on labor and material costs, impact of storm intensity on claim severity, etc.)
• Drive progress on the most important initiatives in property claims through engagement in the Property Value Stream.  Sought after as an independent assessment for initiative health and benefit achievement.
• Exposure to segment and actuarial leaders sharing insights at monthly collaboration meetings.
• Develop presentation material regularly discussed with the executive leadership team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees