Performance Consultant

Fidelity Investments•Smithfield, RI

8d•Hybrid

About The Position

Director, Performance Consulting, Corporate Services The Role The Director, Performance Consultant supports associate performance and help business units meet their goals. Provides strategic consultation on projects and develops learning experiences to build workforce capability, now and for the future. You will work with leaders to scope learning requests, prioritize the team’s work, to develop and deliver impactful learning solutions as well as evaluate the impact of the learning solutions. In this role you’ll be accountable for the overall quality and measurability of learning products. The Team We are the Talent & Learning Team that resides within the Corporate Services (CS) Function. We work with Finance, the Controls Functions, Corporate Affairs, Corporate Communications and CS Technology teams to ensure they have the right skills at the right time to support the broader Fidelity. “We focused on a culture of learning and mobility.” We are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.”

Requirements

Bachelor Degree with ten years of experience in learning & development
Show up as a business partner with the ability to understand the business while translating learning needs and impact within the business context
Provide end to end oversight to develop learning solutions aligned with organizational goals and performance gaps, leveraging Fidelity’s learning platforms, tools, and digital solutions delivery
Apply advanced usage of learning design to develop impactful solutions utilizing the right tools for the right learning needs
Lead the planning, creative design, and delivery of learning solutions that meet identified business needs
Utilize a business mindset and data-driven approach to decision-making that integrates feedback and measurable outcomes
Work with business units to scope requests, translate them into actionable plans to deliver an impactful learning solution
Challenge conventional thinking and drive continuous improvement bringing new ideas and concepts to deliver impactful learning experiences
Ability to plan, organize, prioritize and effectively manage multiple complex projects within a fast-paced environment, making connections and alignment to the work along the way
Apply critical thinking to provide well thought out options/recommendations, while providing a point of view to the preferred approach
Determine an effective approach when developing and implementing learning solutions with a change management point of view
Excellent presentation development, speaking as well as effective written/verbal communicator while influencing stakeholder expectations
Drive measurement and evaluation strategies to assess the business impact of learning solution
Use data analysis to identify key metrics pull reports, identify trends, and inform decisions that improve learning experiences (LX).

Nice To Haves

Financial Services experience is preferred.

Responsibilities

Provide strategic consultation on projects
Develop learning experiences to build workforce capability
Work with leaders to scope learning requests
Prioritize the team’s work
Develop and deliver impactful learning solutions
Evaluate the impact of the learning solutions
Accountable for the overall quality and measurability of learning products
Develop learning solutions aligned with organizational goals and performance gaps, leveraging Fidelity’s learning platforms, tools, and digital solutions delivery
Lead the planning, creative design, and delivery of learning solutions that meet identified business needs
Drive measurement and evaluation strategies to assess the business impact of learning solution
Use data analysis to identify key metrics pull reports, identify trends, and inform decisions that improve learning experiences (LX).