Consultant, Communications

Nationwide Mutual InsuranceColumbus, OH
$97,000 - $180,000Hybrid

About The Position

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for a strategic communicator who thrives at the intersection of business priorities and people. You’re a trusted advisor—someone who can listen, influence, and translate complex operational work into clear, engaging communications. You balance big‑picture thinking with hands‑on execution and know how to adapt your approach to meet the needs of different audiences. Most importantly, you understand that strong communication isn’t just about messaging—it’s about driving engagement, alignment, and results in a fast‑moving, critical part of the business. What You’ll Do You’ll serve as the primary communications partner for our Property & Casualty Personal Lines Operations organization, a core driver of business success. In this role, you’ll provide strategic counsel to leaders while also rolling up your sleeves to bring communications to life. You’ll develop and deliver communication strategies that align with business priorities, support organizational goals, and keep teams informed, engaged, and connected. Whether advising on change, shaping key narratives, or executing tactical communications, your work will help ensure clarity, consistency, and impact across the organization. This hybrid position is based in Columbus, OH. Candidates located near a Nationwide campus will collaborate in office 2-3 days per week. Job Description Summary We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you’re up for the challenge, we want to hear from you! As a Consultant, you'll implement sophisticated communication programs and advise senior management on communications to support strategic plans for the organization.

Requirements

  • Undergraduate studies in communications, journalism, advertising or related field; master's level studies preferred.
  • Typically, eight or more years of proven experience in a communications field, including developing and running focused and impactful corporate communications programs.
  • Demonstrated knowledge in communication techniques and strategies as well as in print, audio-visual and web production processes, and layout and design rules and concepts.
  • Proven knowledge in advertising, public relations, organizational dynamics and sales/marketing communication concepts is preferred.
  • Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with and influencing large cross-functional teams toward a common goal.
  • Ability to articulate a vision and drive successful and measurable results, as well as the ability to interact, influence and build a positive relationship with business executives.
  • Strong verbal and written communications skills and the ability to prepare and deliver verbal presentations to all types of audiences.
  • Other criteria, including leadership skills, competencies and experiences may take precedence.
  • Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Responsibilities

  • Responsible for the design, development, production and distribution of communication programs for strategically complex internal/external communication programs/projects.
  • Provides consultation to senior management and project leaders on internal/external communication issues and programs to ensure that communication plans support the business unit's and/or company's critical initiatives and objectives.
  • Leads planning, design, development and implementation of communication projects/programs for internal/external audiences to increase associate understanding of the business plan and initiatives; advertise and promote products and services; strengthen relationships; increase visibility within the industry; and build community awareness of the company and/or business unit as a respected corporate citizen.
  • Consults on complex communication productions and serves as project leader for assigned communications projects.
  • Evaluates the impact and effectiveness of the materials and programs and provides recommendations to senior management on new/revised communications practices, programs and strategies.
  • Handles analysis and evaluation on the impact and effectiveness of communications materials, programs and events.
  • Provides procedural direction to unit/team members on projects.
  • Monitors training procedures and performs training duties.
  • Acts as technical liaison with other departments.
  • May perform other responsibilities as assigned.

Benefits

  • medical/dental/vision
  • life insurance
  • short and long term disability coverage
  • paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
  • nine paid holidays
  • 8 hours of Lifetime paid time off
  • 8 hours of Unity Day paid time off
  • 401(k) with company match
  • company-paid pension plan
  • business casual attire
  • and more
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