Consultant, Communications

Nationwide•Columbus, OH

21h•$97,000 - $145,000•Hybrid

About The Position

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join Nationwide as a Communication Consultant – Be the Voice Behind the Vision. Are you a master storyteller with a passion for driving change and connecting people through powerful communication? At Nationwide, we’re looking for a Communication Consultant to support our Commercial Lines, Excess & Surplus, and Specialty insurance teams—someone who can turn strategy into story and complexity into clarity. This role requires a proactive communications consultant who takes initiative, anticipates needs, and drives work forward. The ideal candidate can serve as the primary communications partner to our Claims organization while also serving as a versatile utility player, jumping into short‑term projects and delivering high‑quality work as needed. These areas are critical to the success of the business, requiring a strong communications advisor to provide strategic consultation and influence along with tactical execution. This hybrid position is based in Columbus, OH. Candidates will collaborate in office 2-3 days per week. Current Nationwide Remote Associates will also be considered. We have a great story to tell and are looking for great storytellers to help us inform, persuade and engage our internal and external audiences. Communicators at Nationwide are charged with narrating great stories that inspire people to take action. If you’re up for the challenge, we want to hear from you! As a Consultant, you'll implement sophisticated communication programs and advise senior management on communications to support strategic plans for the organization.

Requirements

A knack for storytelling that resonates.
Strong interpersonal savvy and responsiveness.
A strategic mindset with a heart for change management.
A commitment to confidentiality, empathy, and continuous learning.
Undergraduate studies in communications, journalism, advertising or related field; master's level studies preferred.
Typically, eight or more years of proven experience in a communications field, including developing and running focused and impactful corporate communications programs.
Demonstrated knowledge in communication techniques and strategies as well as in print, audio-visual and web production processes, and layout and design rules and concepts.
Proven knowledge in advertising, public relations, organizational dynamics and sales/marketing communication concepts is preferred.
Accountable for long-term communications projects, as well as quick turnaround assignments and comfortable working with and influencing large cross-functional teams toward a common goal.
Ability to articulate a vision and drive successful and measurable results, as well as the ability to interact, influence and build a positive relationship with business executives.
Strong verbal and written communications skills and the ability to prepare and deliver verbal presentations to all types of audiences.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Responsibilities

Craft compelling content that informs, inspires, and engages diverse audiences.
Lead change communication efforts that build resilience and foster understanding.
Think critically and creatively to solve communication challenges with finesse.
Collaborate across teams, building trust and navigating sensitive topics with confidentiality and care.
Stay curious, always seeking new ways to elevate our messaging and impact.
Responsible for the design, development, production and distribution of communication programs for strategically complex internal/external communication programs/projects.
Provides consultation to senior management and project leaders on internal/external communication issues and programs to ensure that communication plans support the business unit's and/or company's critical initiatives and objectives.
Leads planning, design, development and implementation of communication projects/programs for internal/external audiences to increase associate understanding of the business plan and initiatives; advertise and promote products and services; strengthen relationships; increase visibility within the industry; and build community awareness of the company and/or business unit as a respected corporate citizen.
Consults on complex communication productions and serves as project leader for assigned communications projects.
Evaluates the impact and effectiveness of the materials and programs and provides recommendations to senior management on new/revised communications practices, programs and strategies.
Handles analysis and evaluation on the impact and effectiveness of communications materials, programs and events.
Provides procedural direction to unit/team members on projects.
Monitors training procedures and performs training duties.
Acts as technical liaison with other departments.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire