Communications Consultant, GWAM Communications

Manulife • Boston, MA

1d • $73,725 - $122,875 • Hybrid

About The Position

Reporting to the Head of GWAM North America and Europe Communications, you’ll be joining a world-class team responsible for helping to support GWAM’s ambition and strategic priorities through the development and execution of clear, consistent, and compelling communications -- both internal and external -- that protects and strengthens GWAM’s reputation and informs, engages, and inspires colleagues. In this role, you will work across the GWAM Comms team to lead / support project management, research, reporting and measurement, writing, and social media program management and content creation/execution to help support business-driven communications initiatives.

Requirements

• Education: University or college degree in English, Communications, Marketing, Journalism, or equivalent work experience.
• Core Skills: Excellent organizational and project management skills; ability to juggle priorities and meet tight deadlines. Strong writing and editing (CP-style), visual communications proficiency (PowerPoint), and familiarity with emerging communication media. Ability to adapt in a dynamic environment; motivated self-starter.
• Digital/Social: Familiarity with multi-channel campaigns and social/digital content operations; alignment to social media policies. Comfort with leverage AI to help support our communications efforts.
• 1–2+ years of communications experience preferred, with internship/co-op or entry-level experience in project coordination, content development, social/digital programs, and reporting/measurement.

Responsibilities

• Project Management Coordinate timelines, stakeholders, and deliverables to ensure projects are delivered on time; support integrated communications plans (ICPs) and stretch projects as assigned. Liaise with service providers (translation, design, printing) as needed to execute tactics.
• Research, Reporting & Measurement Build reports on the impact of multi-channel campaigns by reviewing tactic analytics against benchmarks; advise partners on measurement post-program delivery to communicate lessons learned and validate goals/targets. Monitor relevant trends and feedback, and consolidate insights to inform recommendations.
• Writing & Content Creation Draft and edit communications across channels (e.g., newsletters, announcements, ICP materials) with clear, audience-focused messaging; review/advise on content for related communications when appropriate.
• Social Media Program Management Help manage our GWAM senior leader LinkedIn program working with Communications leads for each leader. This includes helping to develop and execute a segment-wide program, identifying content ideas and opportunities, drafting content, and working with delegates to post and, monitor and measure posts.

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level